Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 5211-5220 out of 5989
JB
Jeff Blakley
02/05/20
Xee Without Warning Messages
I bought Xee from the Apple Store and was very annoyed with the dialog warning boxes stating that Xee did not have permission to view the contents of the folder I wanted to look at. I learned, via the web, that if I bought Xee from MacPaw, one of the Paddle companies, I wouldn't have this issue. I did, but forgot to turn off my spam filter so didn't receive the link to download the program from MacPaw. I asked Paddle to send me the link again, they did, and I can now view image files to my ...
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C
customer
02/05/20
Good work
Good work. There was a hiccup in my license for software being activated. I contacted Paddle and they got everything straightened out on the next business day. I appreciate their promptness and helpfulness.
DD
Danny Dedeurwaerdere
02/05/20
Excellent software and support is TOP!!!
Excellent software and support is TOP!!!
G
Gregory
02/05/20
Paddle reversed erroneous charge.
Paddle was able to find my transaction and reverse the charges for an auto renewal of which we were not aware.
AW
A Weaver
02/04/20
I was impressed with the program
I was impressed with the program, but decided to sell my rack synth. I asked to cancel my prescription, which they did for me and at speed. Might even go back at a later date. Very helpful.
BM
bo ma
02/04/20
transfer license to new macbook
the response to my question is quick, concrete and helpful.
FG
filippo gratino
02/04/20
They are very reliable people
They are very reliable people, you can trust them and, they give a very good service.
M
Mike
02/03/20
Problem? No Problem!
I had replaced my computer that had the software on it. I learned that my subscription had auto renewed. I contacted Paddle and immediately received a refund for the charge. No hassles, no delays but plenty of communication around the status of my request. Well done!
S
Stu
02/03/20
Convenient and quick
I paid for a digital product through Paddle, which was processed fairly quickly and included the License Key, Download Link and even installation steps within the one order email. Very handy!
MJ
Melony Johnson
02/03/20
Do not recommend this company as…
Do not recommend this company as Merchant. Our small company opened a account via Paddle. Everything works well when they not send our payouts. Contacted very fast Paddle support, they told that is making verification's. We called them every day, never received a clear response, however our costumers continued to pay via API to Paddle. So was collected from our costumers around $22,000. Then we stopped to accept payments via Paddle. So now we are fighting with Paddle to recover approx: ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
