Streamline your billing process with Paddle.
Add to compare
Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
Log in Required to View Reviews
Filter results
Sort by :
Showing 5201-5210 out of 5989
LM
Luis Morais
02/10/20
Scammers - Unauthorised use of PayPal account
This company has been somehow accessing people's PayPal accounts and placing orders without account holders permission. I received the notification that on 30 Jan I somehow placed an order on a 3rd rate website called fastcode.space for some kid's logo creator. The order of $65 was taken form Paypal and Paypal is colluding with them by saying the transaction wasn't fraudulent.Other people are complaining the same:[enter trustpilot's url]/reviews/5e185b13c845450914b516e5[enter trustpilot's ...
Read more
BR
Bradley Roth
02/09/20
Avoid at all costs.
Avoid at all costs.I cannot unsubscribe or login or communicate with anyone at your firm.I am not paying an upcoming subscription fee. I do not use your service.I want to unsubscribe but your website is attrocious.None of the pages work and no one is available to get me off your scam services.
OO
Offshore Onar
02/08/20
very quick and effective!
very quick and effective!
SN
Sandra Nagy
02/08/20
There was a problem with automatic…
There was a problem with automatic re-billing. I never authorized any such arrangement. I stated the problem and the money was sent back to my credit card and the matter resolved WITHIN 10 MINUTES.To say that I was impressed with the integrity of this company is easy to say. Congratulations for your honesty and rapidity of dealing with problems.
HP
Henri p
02/08/20
fast
Even i have gap language, place and working time, i still can have answer fast and correctly
SP
Satisfied Paddle Customer
02/07/20
World Class Customer Service
The team was very helpful, courteous, and thorough. I will do business with Paddle again in the future.
MC
Mary Collins
02/06/20
Highly recommend this site
A good, reasonably priced site for PDF related transactions, although the compressor could be better. When a problem arose, I had prompt resolve with Sarah Jane through the chat line. By far the best site I've dealt with for dealing with quantity conversions. Accurate and fast.
BO
Born on a Monday
02/06/20
My honest opinion
My honest opinion. This company has excellent customer service. I saw a bill for a purchase that I could not identify labeled from Paddle and I had no idea what it concerned.(I don't own a boat so wasn't missing an actual paddle) I went to the website and used the chat. It was a great experience. I had only a little information to give her, due to I did not even remember where I saw the transaction. I did not have a paper receipt to refer to, or I could have figured it out. She spent the ...
Read more
K
Kevin
02/06/20
very positive experience
So far my experience has been very good. they are responsive timely and easy to work with
TB
Trevor Birch
02/05/20
I had an issue with a subscription for software
I had an issue with a subscription for some software they support. I was notified by PayPal that the money had been deducted as a DD and requested a refund from Paddle. No questions asked and refund was immediately forthcoming. Highly recommended.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].