Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Ralph Tatman
02/18/20
Lyzza replied to and resolved an issue…
Lyzza replied to and resolved an issue with a charge to my credit card for a software product I had purchased in November 2019. I thought that the original payment for the software was a one time charge. Instead it turned out to be a subscription for use. I asked that further charges be cancelled as I only used it once to fix an issue with my laptop PC. The laptop issue was not resolved. I ended up replacing the laptop and no longer needed the software. Lyzza got back to the vendor, ...
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Jill Nichols
02/18/20
I was happy camper after receiving…
I was happy camper after receiving timely response to my request tocancel subscription to CleanMyMac X, no delays; solid, normal, friendly answer to request.
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Helfried
02/17/20
software order
professional support with immediate response; very friendly
DL
Duane Lakoduk
02/16/20
Order process was smooth and easy
Order process was smooth and easy. When I inadvertently ordered the wrong items they cancelled those items no questions asked and promptly issued a refund.
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Michael
02/15/20
Excellent service
Needed a activation number for software. Response was speedy. Great service.
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Private.
02/15/20
Very responsive and hepful
I ordered two entirely different products from Paddle and then proceeded to confuse my orders - requesting a refund from one and questioning what the other was. Paddle responded immediately and gave me my refund, and then helped me sort out my confusion. I will be the first to complain about lousy service but I will also be the first to complement quick,efficient service. And Paddle was just terrific with their responsiveness and help.
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Fred Irwin
02/15/20
I have to rate this company with a 5…
I have to rate this company with a 5 Star as their costumer service goes above and beyond the way that they care and if you have any problems they jump right in with very fast service and kindness to get whatever you need done fixed and with follow-up afterwards to ensure that you are a very satisfied customer.
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David Kleist
02/15/20
immediate and kind response
I received an immediate response after a missunterstanding. the response was very kind and supportive. thnx for this.
AC
Alex Crandon
02/15/20
Clarification of subscriptions
Had some confusing subscriptions to Clean My Mac. There seem ed to be 3 subscriptions. contacted Paddle gave them the iformation I had and asked them whet the subscriptions covered, in time and longevity.Within 24 hours they had clarified the issue and forwarded a copy of their Tax Invoice that I could use for Tax purposes.I couldn't recommend them too highly.
LW
Leslie Walker
02/15/20
Great customer service.
Great customer service. Quick and easy communication. Thank You!
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