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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 5161-5170 out of 5989

RM

Robert McMillen

02/21/20

5 out of 5

Hassle free

As soon as I contacted Paddle (their name was on my bank statement), they refunded my money immediately without hassle.

LM

LesandDeb McMahon

02/21/20

5 out of 5

Paddle - A Positive Experience

Paddle were prompt, understanding and professional.

WB

Wendell B. Robbins

02/20/20

5 out of 5

The customer service at Paddle is…complete professionalism.

The customer service at Paddle is second to none. The epitome of customer care.100% satisfactory results to my specific convoluted problem and very courteous and professional contact personnel. That’s all I require. Ever. Well done.

JM

James Maxwell

02/20/20

5 out of 5

superior customer service

received fast replies affirmative action, communications have been superior, customer support was what all customer support should be like.

OW

Omar Wafek

02/20/20

5 out of 5

Excellent support

Excellent support. Fast response and super star customer service. Thank you

J

Jenelle

02/20/20

5 out of 5

Great Service

Had a few issues with subscription. Got in contact with a prompt reply from Kishi . Service was wonderful , quickly resolved my issues and sorted things out . If I’m ever in need of a subscription again I will be back !Highly recommend Thanks again Kishi

G

Gillian

02/19/20

5 out of 5

Helpful

Quick, helpful response!

MS

Martina Sirael Benesch

02/19/20

5 out of 5

Paddle highly recommend

Paddle highly recommend. I turned to them with a problem and immediately responded and solved everything. Great satisfaction.

D

david

02/18/20

5 out of 5

great team and friendly expert help and…

great team and friendly expert help and advise highly recommend , keep up the great work paddle

LH

laurie hobson

02/18/20

5 out of 5

Working with this team was a great…

Working with this team was a great experience. They were very helpful and professional. Any issues that occurred was handled in a very timely manner with great results. Thank you to the team!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].