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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 5141-5150 out of 5989

J

Jason

03/01/20

5 out of 5

This is the app that I've been waiting…

This is the app that I've been waiting for. It makes my life much easier .

JP

James Phillip Dozier

03/01/20

5 out of 5

It's good to know there are company out…

It's good to know there are company out there that not just after your money but treat you as a person thank you.

CW

Carla Wilson

02/29/20

5 out of 5

Quick courteous response

Quick courteous response. Resolved issue quickly.

PR

Prodan Rodica

02/28/20

5 out of 5

I had a very good experiende with the…

I had a very good experiende with the customer service today. I got a replay really fast and they aolved my problem right away!

R

Reinhard

02/28/20

5 out of 5

Experience with Service was excellent.

Experience with Service was excellent.Problem with wrong Link was solved as soon as possible. Purchased Program works beautiful. I can really recommend Paddle. Reinhard

AF

Alexander Finnis

02/28/20

5 out of 5

I wanted to cancel a Trial Subscription…

I wanted to cancel a Trial Subscription in good time to make sure that it didn't run into a yearly commitment, so wrote to Paddle with my request. My reply from Kishi, and her subsequent mails, were really courteous and obliging. My fears of a battle to get the subscription cancelled didn't eventuate at all. I was genuinely impressed.

PS

Paul Smith

02/28/20

4 out of 5

Very good customer relations when…

Very good customer relations when asking for a refund, very polite and quick in their responses in email to me. Thank you, no problem in with the company at all Well Done

L

Louis

02/27/20

4 out of 5

Paddle Help though Noel was very good.

Paddle Help though Noel was very good. The responses were timely, courteous and prompt.

MK

marnie kristiansen

02/26/20

5 out of 5

I made a mistake and purchased the…

I made a mistake and purchased the wrong software and contacted you immediately. I could not believe how quickly you had responded and was even more surprised that a refund was on the way.Today, this type of service and commitments are rare. Thank you for honoring as advertised.

MV

Magda van Wyk

02/26/20

5 out of 5

Excellent

Thank you for understanding that I could not afford the subscription this year( to my dismay😢) . Being a pensioner in South Africa remains a challenge!Keep up the good work!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].