Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 5131-5140 out of 5989
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Bill Melkesetian
03/05/20
Great people make a company great.
I was surprised I received a notification from PayPal that I had been charged $240. Al the information given was that it came from Paddle. I disputed the charge as invalid and PayPal concluded that it was a valid contract between Paddle and I. I went to the paddle website and asked what the charge was for. A very courteous lady told me nicely that it was form an user group that I had signed up for. I told her I was not aware I was being charged, she responded that I was within the timeframe ...
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LK
Laura Kemmer Marshallsay
03/05/20
Very helpful Support Team
I had a question about a charge and the Paddle Support Team worked really hard to answer my question. Usually, I dread customer service queries, but they were genuinely helpful.
CG
christos gkilomanakis
03/05/20
excellent service with low prices
excellent service with low prices
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Walter
03/05/20
Great Customer Service
Recently, I needed to resolve an issue related to subscription renewal for Clean My Mac X. So, I contacted MacPaw / Paddle via twitter. Shortly thereafter, I received an e-mail from Camille, on thePaddle Support Team, who resolved the issue quickly and professionally. Thanks for your great service, Camille!
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Anotherone
03/05/20
Their response was very fast
Their response was very fast, helpful & generous!
H&
Harry & Carole Morgan
03/05/20
In hind site I wish I could have been…
In hind site I wish I could have been more up to date with my computer. Paddle in returning my subscription was well handled andI want to thank all the people involved they have been great.!!!I believe I was not up to the change that was going on with Onebyteas it looked good but i did not know how to work the system.Kind regards to all,Henry
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Duane Vaughan
03/04/20
Completely satisfied
I received a prompt and friendly response that completely satisfied my request.
B
Bob
03/03/20
I had an unidentified charge to my…
I had an unidentified charge to my credit card. Once I reached Paddle.com customer service, the charge was identified and everything was cleared up so I could go ahead and make the payment as required.
T
Todd
03/03/20
Quick, friendly and professional!
These folks were very friendly, prompt and professional! So few companies these days provide top quality customer service. Keep up the great work!
TA
Ted Angus
03/02/20
I had trouble navigating the website…
I had trouble navigating the website for the application download for Clean My Mac. so I wrote an query email for instructions late one evening.I was surprised and pleased to find a prompt and helpful response on opening my computer the following morning from their associated Paddle Website. Never did I expect or have gotten such a prompt response to such a query.Someone there must have actually been monitoring their customer emails in a timely fashion.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
