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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 5111-5120 out of 5989

SG

Sarah García Blanco

03/17/20

5 out of 5

It was fast and super efficient

It was fast and super efficient. Can't complain :)

KJ

Karen Jones

03/16/20

5 out of 5

Quickly & efficiently handled my…

Quickly & efficiently handled my request and corrected the situation. Very responsive.

JB

Janell Balaguy

03/15/20

5 out of 5

Superb customer service

My digital order was received too late for my sons birthday, and even though the order was filled, I received a refund as requested. I am very pleased with the product and the way my problem was solved so quickly and pleasantly.

TH

Tammy Hotko Marlewski

03/13/20

5 out of 5

Awesome Customer Service

Awesome customer service! Quick responses, answered all of my questions and helped me a great deal! I look forward to dealing with them in the future. Wonderful, friendly people!

KB

Karim Benyagoub

03/13/20

5 out of 5

This must be the third or fourth time…

This must be the third or fourth time I've paid a business through Paddle and the experience have been flawless, thanks for the great service!

A

Angela

03/13/20

5 out of 5

So good!

Just excellent, very helpful and solved problems very fast.

P

Patounet48

03/12/20

5 out of 5

Best customer service ever

Best customer service ever. Efficient, friendly and fast. A very satisfied customer. 12182977

J

jayc

03/11/20

5 out of 5

Clean My Mac!

this application for my macbook pro works so amazing, so far i haven't had any issues at all, I don't have a PC but I would imagine it would work great too. I highly recommend this program to any computer user, the price is excellent and the customer service is outstanding, you can't go wrong with the program, I simply love this program, I'm glad i got it, i think my macbook will be running for many years to come thanks to clean my mac, it's has some very powerful tools, built in, like ...

Read more

B

Bernie

03/11/20

5 out of 5

Ratings

Well after I made my request to get these people to do what I wanted to get done ,,Well they went to work and did it..I my Belief they work for them and they work for you to get the job done .After all that is said and done Everyone is happy and thats they way it should be..tc..Fine people..

L

Léo

03/11/20

5 out of 5

Onecast customer

The onecast program that i bought with Paddle works perfectly and allow to play with my xbox on my mac everywhere where my networks is. I'm also grateful for their customer service that send me back again my registration key after the loss of my computer. Thanks for your work.Léo

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].