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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 501-510 out of 5989

LH

Laszlo Hegyes

12/13/23

5 out of 5

Quick and easy to communicate

Date of experience: December 14, 2023

SR

Scott Ragland

12/13/23

5 out of 5

app questions directly addressed my…

app questions directly addressed my query, rather than the usual 'support' tap dance. app offered refund, and issued refund instantly, and 'cancelled' my 'subscription', wout my asking. iow, this app worked to resolve, rather than to stall/evade/avoid taking any action on my problem.

BC

Breagan Cutler

12/12/23

5 out of 5

Great experience

I canceled my subscription recently and it was super simple with the chatbot.

RM

Robert McChesney

12/12/23

5 out of 5

My experience

The solution to my concern came easy.

AS

austin saldana

12/12/23

5 out of 5

Great response time

Response was quick and responded to exactly what i mentioned.

S

SM

12/11/23

5 out of 5

Simple and effective!

Date of experience: December 12, 2023

C

Carmen

12/11/23

5 out of 5

Great support

Date of experience: December 12, 2023

MV

MRS VALERIE CHURCH

12/11/23

5 out of 5

the matter was dealt with fast and…

the matter was dealt with fast and without any problems

JF

Johannes Flörsch

12/11/23

5 out of 5

all’s fine

quick, instructive, helpful

ON

Orlando Nettles

12/11/23

5 out of 5

SWITCH ALL SERVICES TO PADDLE

Yo. I HAVE TO BE BLUNT. THE AUTOBOT ON PADDLE ANSWERS QUESTIONS MORE EFFICIENTLY, THEY GIVE YOU DIRECT ANSWERS. AND WITH THE INFO THAT YOU PROVIDE ITS LIKE THEY ARE INTERACTING WITH YOU ON PERSON AND CAN FEEL YOUR EMOTIONS. I GIVE IT AN A++ WITH THE BBB SERVICES. GREAT JOB ONCE AGAIN.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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