Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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WL
William Loring
03/29/20
Kisha at Paddle was very helpful
Kisha at Paddle was very helpful in resolving a fraudulent charge, and had a nice picture on her email too.
SC
Steve Cassel
03/28/20
In a word Outstanding!!!
In a word Outstanding!!!I cancelled my order through Paddle not because they had a bad product. In fact it was one of the best. I requested to cancel my order with Paddle ONLY because I found a competitor that was a slightly better fit for my needs.Jill was Outstanding and processed my order the next day. No questions asked, she was polite, professional, and efficient. I would highly recommend using them!
D
Diane
03/28/20
I had a question about a charge from PADDLE.COM
I had a question about a charge from PADDLE.COM on my Paypal account. I decided to contact Paddle first to see if they could explain the charge. Within a day the company's customer service had answered my query, helping to remind me that I had purchased software from a company they work with. All was well. Very pleased.
GL
Gary Linney
03/28/20
Very quick response to my problem
Very quick response to my problem. Excellent advice was given and I was able to sort it out.Take a Bow Paddle Well Done!!!Gary.
DL
David L. Kagan
03/28/20
The software (PDFexpert) is AWESOME
The software (PDFexpert) is AWESOME. Had an issue where my card was rejected (according to Paddle) and so I gave it again, and wouldn't you know it, Capital One contacts me that my card was run twice. So I emailed them and they took care of it right away. All good.
JP
JR Prestifilippo
03/27/20
I had billing issue and Paddle took…
I had billing issue and Paddle took care of it immediately. With most companies you go thru hoops to get response to issues. They emailed me twice in reassure me that the issues were resolved. They definitely deserve a 5 star rating.
НК
Николай Козин
03/27/20
Благодарю
Благодарю , за помощь и чуткость! Удачи Вам!
JZ
Jürgen Z.
03/27/20
Satisfied
The people of Paddle are very helpful. They are polite and competitive. I can recommend the company to other who are interested.
RP
Randy P
03/27/20
Solid product and support team.
Solid product and support team.
TA
Terry Aylward
03/27/20
Excellent customer service
Excellent customer service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
