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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 5051-5060 out of 5989

MB

Markus Burri

04/03/20

5 out of 5

Quality support

Top software, and top support even in corona time.

YY

Yifang Yuan

04/03/20

5 out of 5

Very good service and very efficient.

Very good service and very efficient.

SV

Saravanan Velayutham

04/03/20

4 out of 5

Your product support is really helped.

Your product support is really helped.

NR

Nan Rumpf

04/02/20

5 out of 5

I bought a paddle product which did not…

I bought a paddle product which did not work out for me though no fault of the product. When I asked for a refund Paddle gave it to me without any hesitation. They were very gracious about it. Nan Rumpf

T

Tom

04/02/20

5 out of 5

Excellent Service

Excellent Service. Stopped recurring deduction within 24 hours. Many thanks. Tom South Africa

MA

Mrs A Davison

04/01/20

5 out of 5

It's Five stars from me

My experience of Paddle has been very positive! Firstly, the software I purchased has kept my laptop in optimum working order and secondly Paddle's customer support is as impressive with their response to my enquiry both rapid and comprehensive. I could not ask for more!

DB

Dietmar Bernhard

04/01/20

5 out of 5

Schnelle Abwicklung guter Service

Schnelle Abwicklung guter Service

M

Michael

04/01/20

5 out of 5

I am a user of CleanMyMac

I am a user of CleanMyMac - have been for several years. Recently I had a problem with the software programme (well I deleted it by accident! doh) Paddle acted promptly and professionally to sort me out even though it was all my fault. I couldn't wish for better service

FP

F Postema, Krewerd

04/01/20

5 out of 5

I lost information about my…

I lost information about my subscription. Subsequently submitted the question to the support team, almost immediately received a confirmation of receipt. A few days later, a friendly and correct answer was received. By the way, the program I use, 'Free YouTube Downloader' works perfectly. Kind regards, Frits Postema, Krewerd, Holland

AC

André Couderc

04/01/20

5 out of 5

Very efficient

Very efficient

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].