Streamline your billing process with Paddle.
Add to compare
Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
Log in Required to View Reviews
Filter results
Sort by :
Showing 5031-5040 out of 5989
WR
Willyam Ribiere
04/08/20
Paddle helped me solve a problem
Paddle helped me solve a problem quickly and efficiently.I thank their reactivity and their kindness, you can really trust them.
RB
ronald boes
04/08/20
Fantastic Team
Fantastic Team; Valuable feed-back which resolved my problems !Fast and reliable information.1000 X thankk youronald
BT
B. Thompson
04/08/20
I am very pleased with the customer support the billing department provided me!
I am very pleased with the customer service I was provided with paddle! I have had billing issues in the past with other companies and none responded as quickly and professionally as paddle! Thanks again for your help!
J
Jqh
04/08/20
Had to contact HD to get my license
Had to contact HD to get my license
JW
JD Wright
04/07/20
I had to cancel a subscription to CleanMyMac.
I had to cancel a subscription to a computer cleaning app just after I had authorized payment for the coming year's subscription cost. I was fearful it would be difficult or even impossible. But Paddle was managing payments and refunds. Shortly after I ended my subscription and asked for my payment to be cancelled, it happened! Just as I had requested! I could not have wished for a better outcome. JD Wright
AW
Adelphine Williams
04/07/20
I made a purchase in error and…
I made a purchase in error and immediately raised this the support team. Jollie made contact promptly and quickly processed my query to a satisfactory end. I was impressed and happy with the outcome. A very polite and efficient experience.
H
HarleyDF
04/07/20
Transfer license to new Mac
I received a new Mac and had to transfer my CleanMyMac license to the new computer. I could not find the right way to do so, so I contacted Paddle technical support by email. I promptly received an email which explained what to do, and I was up and running on the new Mac in short order.
J
Jim
04/06/20
I recently noticed a charge on my…
I recently noticed a charge on my credit card from Paddle. I contacted Paddle and it turned out to be a recurring charge for software no longer applicable to my system. They swiftly evaluated and granted my request for a refund. No hassle, no fuss. Great experience.
PP
Paolo Pev (GrafiK)
04/06/20
Good software
Good software, good prices, superb support!
ME
Melanie E
04/05/20
Customer service that is above and beyond!
The software did not solve my issue which is no fault of theirs. Despite the fact that I asked for a refund, which was promptly given, a tech from the company still reached out with a series of steps I should go through in an effort to solve the problem. That didn't work either but at this point I think I've worked out that the problem is a particular web site, so again it's not fault of this company or their product. The fact that they still tried to help me shows that they will go above ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
