Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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RW
Rod Wallace
04/12/20
I have 2 charges on my Am Ex credit card .............5009 from Paddle
I have 2 charges on my credit card from Paddle. I have no idea if the charges are legit or not. I either accept the charges and pay or contact Paddle and try to get more detail. But trying to get more detail is a cat chasing it's tail. Spinning in circles. So I will protest the charges against Am Ex and make it as difficult and time consuming as possible. Why not just list the program I'm being billed for? What's the reason for secrecy? Are you a con game? Bill more than one customer for ...
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K
krobins311
04/11/20
Excellent response time
Excellent response timeI had connection trouble when I bought a PC performance app that used Paddle, and I inadvertently sent my payment more than once. I needed to contract Paddle by emailing their help desk. I wasn't expecting the quick and thorough response to my reimbursement request, but they were on it immediately and it was fixed next day. Thanks.
RA
Rick Allain
04/11/20
very precise and amazing response…
very precise and amazing response extremely professional and helpful!
MS
Marco Soto
04/11/20
Good products, excellent customer service
A while back I got their post production bundle to help with some problems that I was having with a particular video and I was very pleased with their performance. Then the unthinkable happened and my computer ate itself. As I was rebuilding my setup I thought that I no longer had access to their plugins and so I ordered their deverberate plugin again. It was then that I realized that I still had the e-mails with the activation codes in my gmail folders.I contacted their support fully ...
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PK
Peter Keogh
04/10/20
Great support team
Great support team, very customer focused.
AS
Augustine Serio
04/10/20
Great experience
Great experience. Upon notifying them of the double charge, they quickly resolved the issue. I recommend their products to everyone. Customer service was fantastic!
E
Emma
04/10/20
great support
great support and very timely help
LH
Lawrence Haydon
04/10/20
'Paddle'- Assistance:
The assistance I received from 'Gemma De Mesa' at 'Paddle' was excellent, she was very efficient in dealing with my query and from my experience i would not hesitate in recommending this company
SB
Susan Bluechild
04/09/20
Very helpful nice to deal with.
Very helpful nice to deal with.
DB
David Beeson
04/08/20
This company listens to its customers…
This company listens to its customers and will work hard to make sure you are happy with the products they deliver.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
