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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 491-500 out of 5989

D

Dv

12/18/23

5 out of 5

Awesome and quick doesn't send ya to a…

Awesome and quick doesn't send ya to a bunch of unrelated links

WF

white floss

12/18/23

5 out of 5

Kino the chatbot was simple

Kino the chatbot was simple, easy to use and issued a refund for overcharging from Adblock with no issues. It also offered "unwanted subscription" as the first option in the reason why I wanted a refund. Which made me wonder

VA

Vibhu Ashok

12/18/23

5 out of 5

Excellent service...

I recently requested a refund through Paddle.com for Novel.ai, and I was immensely pleased with the swift resolution of my issue. Their virtual assistant, Kino, assisted me with remarkable efficiency and sensitivity. The level of service was truly exceptional. I am also delighted by how quickly and smoothly they handled my refund process. I extend my gratitude to Paddle.com for their excellent customer service and their commitment to customer satisfaction. I highly recommend their services ...

Read more

D

Dv

12/18/23

5 out of 5

Awesome and quick doesn't send ya to a…

Awesome and quick doesn't send ya to a bunch of unrelated links

WF

white floss

12/18/23

5 out of 5

Kino the chatbot was simple

Kino the chatbot was simple, easy to use and issued a refund for overcharging from Adblock with no issues. It also offered "unwanted subscription" as the first option in the reason why I wanted a refund. Which made me wonder

EM

Elías Machado emachado

12/18/23

5 out of 5

Very easy and quick

It was very easy and quick to solve my question!

EM

Elías Machado emachado

12/18/23

5 out of 5

Very easy and quick

It was very easy and quick to solve my question!

VA

Vibhu Ashok

12/18/23

5 out of 5

Excellent service...

I recently requested a refund through Paddle.com for Novel.ai, and I was immensely pleased with the swift resolution of my issue. Their virtual assistant, Kino, assisted me with remarkable efficiency and sensitivity. The level of service was truly exceptional. I am also delighted by how quickly and smoothly they handled my refund process. I extend my gratitude to Paddle.com for their excellent customer service and their commitment to customer satisfaction. I highly recommend their services ...

Read more

MD

Matt Dubois

12/17/23

5 out of 5

Easy to communicate with

Easy to communicate with, and quickly got me the cancellation link I needed.

MD

Matt Dubois

12/17/23

5 out of 5

Easy to communicate with

Easy to communicate with, and quickly got me the cancellation link I needed.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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