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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4981-4990 out of 5989

BC

brian coldwell

04/26/20

5 out of 5

thanks for your help in sorting my…

thanks for your help in sorting my problem out it was done quickly and i am very satisfied with the result Many Thanks.

P

Phil

04/26/20

5 out of 5

Great customer support

Great customer support, great product (Clean My Mac)

AF

Andris Ford

04/26/20

2 out of 5

Paddle is a great and trustworthy…

Paddle is a great and trustworthy company to deal with. I give it thumbs up.

FN

Fichanfie Nkwain

04/25/20

5 out of 5

The customer care was very prompt in…

The customer care was very prompt in responding to my worry. I felt 100% satisfied with their intervention and especially with the politeness of Camille who contacted me.

HR

Herbie Rijndorp

04/25/20

5 out of 5

Excellent customer support from Katrina…

Excellent customer support from Katrina Boticario. She reacted very promptly to my inquiry by e-mail and solved my problem immediately. Impressed and would like to thank Katrina for her professional assistance! Take care!Herbie Rijndorp, UK

RF

RYAN FOX

04/24/20

5 out of 5

I've dealt with numerous companies…

I've dealt with numerous companies online and so many many have a short term attitude toward customers. I was amazed that I was given the opportunity to cancel my subscription when making a purchase in error without having to battle to get a refund! I wish more online companies had the same level of integrity!

SM

sunny Maisuria

04/24/20

5 out of 5

Tj.....m

great team ,understand value of customer...and always co operative......I'm happy to do business in future.....thanks

SW

Steve Wright

04/24/20

5 out of 5

Excellent customer service

Excellent customer service. Highly recommend.

M

Marina

04/23/20

5 out of 5

overall just great

very fastvery helpfulsupport was very friendly and kindoverall just great

AB

Attila Béres

04/23/20

5 out of 5

satisfaction

full successful contact

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].