Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 4961-4970 out of 5989
L
Loxwov
07/12/20
Good costumer service
Good costumer service , great staff . Also nice site helped me a lot !
N
NiMi
07/12/20
Wonderful Company with Gracious Employees
Sarah was very kind in assisting me with an issue. I had already told my friends about this company. Now, I will encourage them to use their services. I know once my situation changes, I will be signing up for another subscription. This is a company that genuinely cares about their customers.
HM
Hisham Maksoud
07/12/20
Excellent Service
Excellent Service Will use them again. Takes fraud very seriously Excellent service Highly recommendMy best wishesHisham Maksoud
F
Frank
07/12/20
Terrible developer experience
Terrible developer experience, not test environment, not good for big project, just nice for small vendor.
ВП
Владимир Палий
07/11/20
Fixed difficulties with loading .
Fixed difficulties with loading the requird site.
ZD
Zoltan Dekany
07/10/20
I needed to cancel a yearly…
I needed to cancel a yearly subscription which just renewed. I have received prompt and excellent customer service from Kishi at paddle.com. She cancelled the subs and reimbursed me. Thank you!
AI
Administrator in Computer Software
07/02/20
Increased our revenue in key markets
What do you like best? At Skylum, we have potential customers from all over the world deciding whether to buy our products or not so it’s incredibly important to us that when these customers do decide to purchase, they are able to enjoy a quick, seamless checkout experience no matter where they’re purchasing from. This is where we’ve been most impressed with Paddle – after testing them across a variety of different markets, including the DACH regions, other European countries, Japan ...
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JF
Janos F
07/01/20
Solid service, superb team and support
What do you like best? Extremely supportive and responsive team What do you dislike? The API and the dashboard could improve. What problems are you solving with the product? What benefits have you realized? We were getting tired of dealing with the big players on the market, they become slow to respond, difficult to reach and careless of growing together. With Paddle's super friendly and responsive team, the onboarding process was a breeze and we did it in a record ...
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ES
Executive Sponsor in Computer Software
06/18/20
Paddle Review
What do you like best? - Flexible team subscription management allows our customers to grow their account organically, on a self-serve basis. - Very responsive customer support What do you dislike? - Somewhat restrictive design for checkout flow and emails What problems are you solving with the product? What benefits have you realized? - Invoicing tool allows Enterprise customers to be billed via wire transfer. - Paddle's Merchant of Record model saves on resources ...
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NS
Narek S
05/05/20
Amazing service you'll never see anywhere else
What do you like best? We're using Paddle for over 1 year and it never crashed. We had worst experiences with other payment providers which were not stable, but after switching to Paddle our payment gateway was very stable without any major crashes over the last year. If we have any problems, their support is instant and very fast. They do value their customers and definitely we'll stay with them for a long time. Payouts are fast and there are no financial reserves compared to our past ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
