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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 481-490 out of 5989

MS

Michelle S

12/21/23

5 out of 5

This was the best product and worked…

This was the best product and worked fantastic for taking bank statements and making them compatible for QuickBooks. Seamless transition to QuickBooks. Quick and extremely easy to use and understand.

MS

Michelle S

12/21/23

5 out of 5

This was the best product and worked…

This was the best product and worked fantastic for taking bank statements and making them compatible for QuickBooks. Seamless transition to QuickBooks. Quick and extremely easy to use and understand.

DC

Dinabandhu Chakraborty

12/21/23

5 out of 5

Easy refund processing

Date of experience: December 22, 2023

JL

Jeremy Lewis

12/21/23

5 out of 5

Had an unknown charge from Paddle.com

Had an unknown charge from Paddle.com. I used their support chatbot to find out who was behind the charge (Paddle is just a payment system). Within a min or so, I was able to see what/who charged me. I didn't authorize the charge, and I let the Paddle chatbot know. It immediately refunded the charge (although it will take a few days for it to show in the account). Using the Paddle chatbot was extremely quick and easy.

DC

Dinabandhu Chakraborty

12/21/23

5 out of 5

Easy refund processing

Date of experience: December 22, 2023

JL

Jeremy Lewis

12/21/23

5 out of 5

Had an unknown charge from Paddle.com

Had an unknown charge from Paddle.com. I used their support chatbot to find out who was behind the charge (Paddle is just a payment system). Within a min or so, I was able to see what/who charged me. I didn't authorize the charge, and I let the Paddle chatbot know. It immediately refunded the charge (although it will take a few days for it to show in the account). Using the Paddle chatbot was extremely quick and easy.

IE

ijeoma esenwanne

12/19/23

5 out of 5

I made a payment today and I didn't…

My paddle.com. the issue has been resolved. They sent me a mail correcting the error. Thanks yo all of you that made it happen. I appreciate your prompt response. Guys I give them a five Star.

IE

ijeoma esenwanne

12/19/23

5 out of 5

I made a payment today and I didn't…

My paddle.com. the issue has been resolved. They sent me a mail correcting the error. Thanks yo all of you that made it happen. I appreciate your prompt response. Guys I give them a five Star.

PC

Patricia Couch

12/19/23

5 out of 5

They were very helpful

They were very helpful, and directed me to change something on my account. Very pleased! Thank you!

PC

Patricia Couch

12/19/23

5 out of 5

They were very helpful

They were very helpful, and directed me to change something on my account. Very pleased! Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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