Paddle Reviews in October 2026: User Ratings, Pros & Cons
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Paddle Reviews & Ratings
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Spotsaas Editor’s POV
This product's core strength is its refund and subscription management process, which users report resolving within minutes through an automated chatbot. The chatbot handles cancellations and refund requests without requiring manual intervention, reducing back-and-forth communication. Users consistently note that accidental purchases and billing disputes are ...Read more
Paddle pros and cons
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive and efficient, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 4691-4700 out of 5989
GK
Gail King
10/18/20
Informed me I had $50 due for…
Informed me I had $50 due for subscription Oct 15,2020. My cancel subscription was received on Oct15,2020. They debited my acct and will cancel subscription Oct 15, 2021. Very dishonest!!!
SC
Sabarinathan chandrasekar
10/18/20
I havent opted for any of PADDLE.NET…
I havent opted for any of PADDLE.NET service and still there is a charge against my debit card for £22.50. Firstly, am confused about this transaction on how someone can debit money from my account without my concern. This is so strange
SC
Sharol Cespedes Rojas
10/18/20
Quiero cancelar la cuenta yo no he…
Quiero cancelar la cuenta yo no he autorizado que me descuenten dinero de mi tarjeta, quiero un rembolso del dinero descontado
RF
Raynald Ferry
10/16/20
Vous m'avez prélevé de 35.99€ de façon frauduleuse du 25.09.2020.
Vous m'avez prélevé de 35.99€ de façon fraudeuse. Je vous demande me rembourser immédiatement et ne plus prélever sur mon compte bancaire où je me verrai dans l'obligation de porter plainte et faire un recours auprès de la répression des fraudes française. je vous demande de m’apporter une réponse rapide, ne plus me prélever et me rembourser les 35.99€ du 25.09.2020 ref: CDJE05J.
W
Wolfgang
10/16/20
Prompt service!!
Prompt service!!
MJ
Mike Johnson
10/16/20
REFUND ASSISTANCE
I was pleased with the assistance provided when I wanted to cancel a subscription I made in the heat of the moment. Thanks,Mike Johnson
YM
YENNY MARCELA CAÑON
10/15/20
hi paddle
hi paddle, i´ve a complain with you because you did a automatic debit in my credit card, and that is an irresponsable, i don`t know how you have my personal dates and why is the razon about that purchase, please explain me and furthermore return it me the money, thanks for you attention.
B
Belot
10/15/20
Intermédiaire nuisible
Ce sont des intermédiaires entre fabricants de software et les clients. Ils n'apportent strictement rien à l'expérience client. Ils m'ont mis sur prélèvement automatique sans que je le demande. Un seul et unique préavis de 48h avant de me débiter malgré mes injonctions. Sur leur site, le "bot" censé servir les clients est particulièrement obtus et n'a rien pu faire. C'est finalement le fabricant de software qui m'a remboursé.
PG
Pascale Gabette
10/15/20
j'ai été prélevée de 39,95 euros le 13…
j'ai été prélevée de 39,95 euros le 13 octobre 2020 alors que je n'ai jamais consulté votre site et donc jamais commandé. Comment avez vous accès a nos coordonnées bancaires? je souhaite être remboursée dans les plus brefs délais; 8522 les 4 derniers chiffres.
OG
Olivier Genzoni
10/15/20
Following the purchase of the software…
Following the purchase of the software license, I did not receive the number to activate the application. I then contacted the Paddle's chat service, unfortunately this service could not help me.I tried to contact the Paddle service directly to get my license number and it was only after two weeks that a staff member contacted me by email.Two more days of patience until the license number finally arrived.A week passed between the time of the order and the reception.The error: the email ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].