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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4651-4660 out of 5989

B

Bryan

11/07/20

1 out of 5

I have been waiting 2 months for the…

I have been waiting 2 months for the refund, it is a fraudulent company, they charged me using my card and they still do not give me the money back. Order Number: 16870543

NB

Numidia Boubadjou

11/06/20

4 out of 5

very simple to use

very simple to use, various templates, the support team responds very quickly, and always tries to accommodate the costumer.

JW

James Weldon

11/05/20

5 out of 5

Truly a customer focused company!

Never heard, let alone used this service before. When it came to seeking a refund via Paddle from an unscrupulous vendor, the folks at Paddle with minimal fuss took my information and comparatively quickly obtained a refund in full fo9r my account. This was (and is) top-notch customer service. Most appreciative and glad to write a review on their behalf!!

ED

Emmanuel Demars

11/04/20

1 out of 5

ARNAQUE

J'ai été débitée de 16.74 euros sans jamais rien avoir acheté sur ce site et je demande expressément le remboursement avant de déposer une plainte contre paddle.

S

SCHWARTZ

11/04/20

1 out of 5

ARNAQUE

ARNAQUE: débit de 39€95 via PayPal sans resouscription au logiciel Cleanmymac de MacPaw revendu via Paddle.com.5 mails envoyés --> aucune réponse de leur part

A

Aili

11/03/20

5 out of 5

Great help from support team

Support team was very patient and 100% there to help. Great experience with support team!

RC

Rebecca Courington

11/02/20

5 out of 5

Transfer subscription

I just bought a new laptop and needed to move my subscription from my old laptop to the new one. The support team was prompt, professional and sent step-by-step instructions that worked the first time!

JC

James Campbell

11/02/20

5 out of 5

I purchased to repair my software for…

I purchased to repair my software for my camera. It did not work for my needs. I requested a refund which I received very fast.

RD

Rick Dawe

11/02/20

5 out of 5

good review

Having decided the product I purchased was not to my liking, I asked for and received a prompt refund.

J

Jose

11/02/20

5 out of 5

Fast solution

Excellent costumer service and fast response.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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