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Paddle

Paddle Reviews in October 2026: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.82

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Paddle Reviews & Ratings

4.82

Excellent

Based on 5308 ratings & 5989 reviews

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Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terrible

(210)

Spotsaas Editor’s POV

This product's core strength is its refund and subscription management process, which users report resolving within minutes through an automated chatbot. The chatbot handles cancellations and refund requests without requiring manual intervention, reducing back-and-forth communication. Users consistently note that accidental purchases and billing disputes are ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive and efficient, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4641-4650 out of 5989

AL

AP Le Guen

11/10/20

1 out of 5

FAUSSE TRANSACTION

Hi PADDLE...Je n'ai absoluement souscrit à aucun abonnement chez vous et je suis prélevé de 26,55 euros merci de me remboursser immédiatement ce dossier.TRANSACTION 4ML533306N769972A

SD

Sarah De Groot

11/09/20

5 out of 5

Cleanmymac renewal license

I paid my licence but the update was not taken by cleanmymac. So i asked Tomas that sent me 2 links within 24-48 hours : 1/ to remove the previous application and to download it again and 2/ to access directly my licenses. It’s all good now :-)

D

Didi

11/09/20

5 out of 5

I did not receive the license key

I did not receive the license key, but there was only a certain delay, we solved everything quickly :-)and whenever I had any technical difficulties before, they always helped me.

RG

RD Goodwin

11/09/20

5 out of 5

Unnecessary Error by Myself.

Due to an error by myself, I contacted Paddle querying why I had not received information.I subsequently found the information which they had already forwarded to me, and which I had failed to read.Their response was extremely courteous after receiving my query, which included an unwarranted accusation.The company representative(s) was/were professional in all their responses and I have no hesitation in recommending this company as customer focussed and ensuring customer care and ...

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JC

jeanroll colon

11/08/20

5 out of 5

wipewipersoftrsoft is really a top "gun

wipersoft is really a top "gun"

JO

J-za Omoso

11/08/20

5 out of 5

Quick response

My issue was resolved promptly. Thank you!

JB

Jon Burren

11/08/20

5 out of 5

Excellent Follow Up

One of the best for follow up on my request to cancel resume1. Site was very helpful. Did not need service after one week so canceled. Very easy to do.v

C

cliente

11/08/20

5 out of 5

High level

Kind, quick and helpful response.Very high level customer care.

RH

R. H.

11/07/20

5 out of 5

Kündigung eines CleanMyMac X-Abos

Ich hatte ein CleanMyMac X-Abo, das zu kündigen mir erst just an dem Tag einfiel, als es automatisch verlängert wurde. Da war der für das folgende Jahr fällige Betrag von 39,35 € von meinem PayPal-Konto bereits abgebucht. Meiner Kündigung hatte ich, auf deutsch, die Bemerkung beigefügt, daß die neue Phase der Nutzung des Abonnements ja erst zeitgleich mit der Kündigung begonnen und ich sowieso schon vor Monaten das Programm deinstalliert hätte. Von daher fände ich es angemessen, das ...

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JB

Jan Baldyga

11/07/20

5 out of 5

Great resume service

Great service, I really liked resume layout and interface.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].