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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4621-4630 out of 5989

T

tkn-t

11/16/20

5 out of 5

When I registered the app for the…

When I registered the app for the product, I realized that I hadn't obtained a license, so I contacted customer service and the next day they gave me the correct license key.Thanks to that, I was able to register the product immediately, which was very helpful.

A

Alberto

11/16/20

5 out of 5

The problem i reported was quickly…

The problem i reported was quickly resolved

M

Mary

11/16/20

5 out of 5

Super fast response and resolution to…

Super fast response and resolution to my problem.Very pleased with customer service!

T

Tori

11/16/20

4 out of 5

They resolved my issue

They resolved my issue, even though it was my error that caused it. My reason for the 4 starts is that I first went through and automated email, which linked to a bot, which linked again to a automated email. I did get a response when I emailed the help email, which made me feel better (at least a human is involved somewhere). Once there they had the problem solved in 24hours which is actually pretty good. My only critique is to maybe tweek the automated emails to let the customers know a ...

Read more

T

Taslé

11/15/20

4 out of 5

Je suis très contente cleanMyMac x je…

Je suis très contente cleanMyMac x je l'utilise très régulièrement il est rapide mais vous avez fait un prélèvement sans m'en avertir peut être que vous n'avez pas ma nouvelle adresse mail

HS

Halil Sarı

11/14/20

5 out of 5

Very good

They work very fast and are very interested in their customers. Thanks for everything...

A

Andrea

11/14/20

5 out of 5

Canceling went well?

I tried NordVPN on the 30 day trial period. My review is mostly because I canceled said subscription (within that trial period). Everything went well and everyone was polite and professional. Thank you!

M

mrgarynowak

11/14/20

5 out of 5

Really appreciate Ma Alyzza Mesia

Ma Alyzza Mesia made this very easy. I appreciate her assistance and expediency in getting this resolved so fast!

CÅ

Cathrine Åström

11/14/20

4 out of 5

Quick answer and help.

Quick answer and help.

EH

Eduardo Hernandez

11/14/20

1 out of 5

el dia 7/4/2020 paddle.net me ha…

el dia 7/4/2020 paddle.net me ha cobrado 30.93 euros de mi targeta prepago de forma fraudulenta.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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