Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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JB
John Bullen
11/18/20
An excellent and efficient company…
An excellent and efficient company whose response to my problem was instant friendly and helpful.
GA
Gail Andrews
11/18/20
Paddle Pros!
Old computer was lagging really badly; thought this download would help. Didn't work out, so asked for a refund. Paddle was very accommodating, refunded my money quickly! So nice to find companies that don't argue etc. These guys are pros.
MB
Michael Beylich
11/18/20
Freundliche und kompetente Hotline
Freundliche und kompetente Hotline. Alle Probleme wurden zur vollen Zufriedenheit gelöst. Die Rückzahlung des Kaufpreises war ebenfalls schnell und einfach.Ich gebe dafür fünf Punkte. Danke noch einmal.Friendly and competent hotline. All problems were solved to our complete satisfaction. Paying back the purchase price was also quick and easy.I give five points for this. Thanks again.
GR
Ginette Reuter
11/18/20
CANCEL…
I have cancelled the credit card used to adhere to your service.UNSUBSCRIBE does not seem to be understood.I DO NOT WANT YOUR SERVICE ANYMORE
M
Marina
11/18/20
Me han cobrado 50 euros y no tengo nada…
Me han cobrado 50 euros y no tengo nada suscrito ni ninguna compra quiero que me devuelvan mi dinero o denunció en la policía
NB
Nigel Best
11/18/20
****WARNING******
****WARNING******Unfortunately I have nothing but bad news with regards to PaddleI have a subscription with MacPaw for CleanMyMac and although Paddle took the money from my account, they are denying any knowledge of doing so and say they can’t find my details. I have sent screenshots, card and account details (last few digits etc) as requested but they still haven’t done anything. They also respond to the first email of a ticket then ignore follow up emails. Customer service is ...
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RJ
Ray j
11/17/20
i saw a payment i did not recognize in…
i saw a payment i did not recognize in my PayPal, i did not know who they are, they told me who they are, and who they work with, and then directed me to someone that would help me with the problem i had with canceling the payment.they were very thorough, and helpful.
VM
Va Ma
11/17/20
I received my refund easily and within a few days
I noticed that I had a charge on my card for an app that I downloaded a couple of years ago on my computer. I was pretty sure I had canceled it the year prior but was still getting charged. I forwarded the email to the Paddle help email address in my invoice. Within a day, I received a response asking me for my account information because they couldn’t find anything on file. I sent the information back and had requested a refund. I had not heard anything for a day or two so decided to go ...
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DM
Dave Mills
11/17/20
Restoro programme
I recently purchased a programme through paddle.com, but the programme was not suitable. Paddle quickly arranged a refund of the total amount I had paid. I would recommend them to any prospective customer.
SC
Shane Colwell
11/17/20
Bought a plug in
Bought a plug in, never got it. When i log into website the wheel spins for ever with nothing on it. Likely a scam
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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