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Paddle

Paddle Reviews in October 2026: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.82

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Paddle offers custom pricing plan

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Paddle Reviews & Ratings

4.82

Excellent

Based on 5308 ratings & 5989 reviews

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Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terrible

(210)

Spotsaas Editor’s POV

This product's core strength is its refund and subscription management process, which users report resolving within minutes through an automated chatbot. The chatbot handles cancellations and refund requests without requiring manual intervention, reducing back-and-forth communication. Users consistently note that accidental purchases and billing disputes are ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive and efficient, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4601-4610 out of 5989

LM

Luiz Miranda

11/22/20

5 out of 5

Great company and support!

Great company and support!

M

Michael

11/22/20

1 out of 5

unethical immoral illegal billing practices unable to cancel subscriptio

paddle.net and followliker have worked together to make it impossible for me to cancel a recurring subscription of $5.99 per month for a service I HAVE NOT USED IN 3-4 YEARS. They intentionally make it impossible to cancel subscriptions, have a fraudulent nonfunctional customer support number, dont respond to emails or ticket requests, and overall they are scam artists.

SK

Saplice K

11/22/20

5 out of 5

The Paddle Team was very helpful

The Paddle Team was very helpful, friendly and competent!

DV

Dima Victor

11/21/20

5 out of 5

Awesome service!!

Great timely and considerate customer service makes me happy and completely satisfied. Thank you!!!

LP

Luc Private

11/21/20

4 out of 5

The software product I bought to…

The software product I bought to transfer whatsapp messages from a Android device to iPhone did not work. So I asked to get reimbursed the amount charged to my credit card. Paddle did reimburse without any questioning and no delay the full amount. Great support!

M

mary

11/20/20

1 out of 5

paid for youtube downloader cancelled…

paid for youtube downloader cancelled auto renewal for next year did not get refund

MC

Merete Christiansen

11/19/20

4 out of 5

Good service and Quick response

Good service and Quick response. And its also cheep :-)

UA

Urban Aperture Fotographic

11/19/20

5 out of 5

Great products and service!

I had a licensing issue and Paddle got back to be within less than 24 hours and took care of it. Highly recommend them! Great product and great service!

EH

Eddie H. Méndez

11/19/20

5 out of 5

Customer service is quite good

Customer service is quite good. My query was resolved in timely fashion. They were clear and concise. :)

C

Christophe

11/19/20

5 out of 5

Je viens d'être prélevé de 59,95 euros…

J'ai précédemment envoyé un avis négatif à paddle.com, je tiens à m'en excuser. En effet le prélèvement effectué sur mon compte a été opéré par ma femme et avec son adresse mail, c'est la raison pour laquelle je ne trouvais aucune trace de cette transaction, ni mail , ni facture. Cordialement

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].