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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4591-4600 out of 5989

M

Margie

11/26/20

5 out of 5

In light of my ignorance and stupidity

In light of my ignorance and stupidity, I gave the highest praise to paddle.com for their professional assistance and not making me feel like an idiot. They are absolutely awesome!

J

jose

11/26/20

1 out of 5

tengo un cargo de pay pal de 43,90 €…

tengo un cargo de pay pal de 43,90 € sin hacer ninguna compra solucionamelo antes de hacer una denubcia

JO

J. O. R.

11/25/20

5 out of 5

Reliable and good service

Reliable and good service

SI

Sára Irlanda

11/25/20

1 out of 5

Very poor service

Very poor service, scam! Managed to get my money back through my bank,, paddle was not helpful at all. Thieves

TN

Tom Niesner Groovemusic

11/24/20

5 out of 5

This is how 'service' should be…

This is how 'service' should be understood and carried out. Many companies can take an example!

J

James

11/24/20

5 out of 5

A company that stands behind their products

I was looking for a computer cleanup program and thought I'd try Restoro offered by Paddle. The software ended up not solving my problem, but Paddle was great to work with. They first tried to offer suggestions to make it work better but after trying, they were good enough to approve my refund after requesting it. I appreciate a company across the ocean taking the time to take care of a customer that they could have left flat, but valued customer service and reputation over a small amount ...

Read more

JS

Jorge Soba

11/24/20

1 out of 5

Cobran aunque no uses la aplicación.

Me han contado ya dos meses y nunca use la aplicación en ningún dispositivo ,solo por descargarla en mi celular ,un desastre

HD

henrik dyrby christensen

11/24/20

1 out of 5

i have 2 unourtrized charge from paddel…

i have 2 unourtrized charge from paddel 39.66 dollers have non of yours software

LR

Laura R

11/23/20

5 out of 5

Good antimalware, good customer experienxe

The antimalware works well, but I'm not using it anymore because I've changed my computer and I currently don't need it. The customer care experience has been quick, empathetic and effective. I am really happy.

LM

Luiz Miranda

11/22/20

5 out of 5

Great company and support!

Great company and support!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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