Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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מז
מנחם זקס
11/28/20
A way to do things
I am 85 years old, using only one computer. When I realized that the service of paddle software aims for "company use" and repeated payments, I contacted and cancelled my "subscription". I have got an immediate reaction, first "understanding", and subsequently my future repeated payments were cancelled.
AA
Afprile Aquino
11/27/20
Great after sales experience
Their response to my query was prompt and the issue I raised was resolved immediately.
MM
Ms M Buckley
11/27/20
The staff went beyond to help me they…
The staff went beyond to help me they are really understanding and helpful the will do there utmost to help you thanks guys
CG
Charles Goodman
11/26/20
Great products and customer service
Excellent service and many great products. I would always trust them!
SS
Stephan Scheve
11/26/20
I found a wrong booking in my account
I found a wrong booking in my account. After contact to Paddle, very friendly and quick answer to my problem. After short time the problem was solved. Thank you very much!
JB
Jan Bijpost
11/26/20
I was helped fast, sufficient and very friendly
I was helped fast, very sufficient and client friendly, but also the wording used in the email was kind and friendly.Ma Alyzza Media did a great job! Many ThanksJan
J
Judy
11/26/20
I was unsure about a paypal payment…
I was unsure about a paypal payment made to Paddle.com and so I sent them an email to ask for clarification. Their response was extremely quick and helpful. A truly trustworthy company. Thank you
MR
Melissa Rossi
11/26/20
Easy-peasy and friendly, too!
Often I find it difficult to cancel subscriptions to magazines, newspapers and other services. They put you through hoops -- call customer service between these limited hours -- or they make finding the cancel button on their sites a multi-step operation. SO, I was very PLEASED with Paddle.com -- which made it a breeze. They were super-quick in their response, and it was all very simple. IMPRESSIVE! Thank you, Paddle.
JR
Jared Ratliff
11/26/20
Very fast support
Very fast support. Their first response to my request was letting me know that they solved my issue. It typically takes companies at least one email or two back and forth before they even address the problem. So this was excellent.
DW
David Wilson
11/26/20
Help from Paddle (CleanMyMac
I use Paddle (CleanMyMac) regularly to monitor security and tidy up my systems. Due to problems not of Paddle's or my making, I lost access, and let them know. I got an immediate response and all was sorted very quickly. Their quick and courteous service was admirable
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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