Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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R
Rey
12/02/20
The support team at paddle were very…
The support team at paddle were very attentiveto my needs and helped me out with my concern. I thank them very much.
AL
Alex Lonne
12/02/20
Quick answer
Very good service. I was very pleased that my problem was solved in a few hours.
G
Geoff
12/02/20
Good customer service
I was concerned when I discovered the difference between the price in GBP vs USD.However, I was immediately contacted by customer services that explained that the difference was down to sales taxes...
SC
sébastien cairon
12/02/20
problem with an automatic renewal of my licence
Following an automatic renewal of my "cleanmymacX" license and the withdrawal from my bank account that goes with it, I expressed my disagreement with this automatic renewal and my desire to stop my license and be reimbursed as soon as possible. After I sent my email to customer service, I got a positive reply and the refund of my debit in less than 24 hours. I am sincerely satisfied with their return and I will resume a "cleanmymacX" license as soon as my finances are better because I am ...
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CY
Christian Yamamoto
12/02/20
Rinnovo automatico e richiesta di rimborso negato.
1 anno fa ho acquistato un servizio per la durata di 1 anno per cui Paddle ha fatto da intermediario. Dopo un anno mi sono ritrovato uno strano addebito da parte di Paddle.com. Ho scoperto che pagando il servizio per un anno, di default veniva anche abilitato il rinnovo automatico anche se MAI espressamente richiesto.Ho controllato tra le mie email e non mi è stata nemmeno mandata una email per avvisarmi dell'imminente rinnovo. Contattato diverse volte il Customer service, ho sempre ...
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BJ
Brian Johnson
12/01/20
Paddle
With a single email Paddle stopped a subscription and I had a reply the next day. I call this a 5 star service .
RB
Ryan Bartlett
12/01/20
I received useful help within minutes…
I received useful help within minutes of sending my email!
P
Pawel
11/30/20
I requested to cancel one of my license…
I requested to cancel one of my license for CleanMyMac X and my money back.I am very satisfied because response on my email was very quick. I got my money back also very fast without any issue, so I am very happy.
KL
Ken Lanfear
11/30/20
I needed to transfer a CleanMyMac…
I needed to transfer a CleanMyMac license to a new computer. Even over the Thanksgiving weekend (US) I received a quick, accurate, and personalized response. It was important to have CleanMyMac watching over the downloads and transfers to keep my new machine safe.
SV
Streep Vivi-Anne
11/30/20
Great plugin for online bookings
Great plugin for online appointment booking. Good support and help.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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