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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4551-4560 out of 5989

JD

Jean-Claude Dessailliers

12/06/20

5 out of 5

Licence

En fait j'avais un problème avec la licence mais j'ai reçu une réponse immédiate et tout s'est bien passé. Merci.

VD

Veronica Diaz

12/06/20

1 out of 5

Chorros

En el día de la fecha vengo a contarles que también me estafaron , no sé quién corno son ustedes, jamás realice una suscripción ,no sé ni a qué se dedican jamás los escuché y me descontaron $3.300. pido inmediatamente la devolución de mi dinero o me veré obligada a iniciar acciónes legales.

S

SanTai

12/05/20

5 out of 5

Great service.

Great service.I observed a better deal including the software bought via Paddle.com 24hours ago. I email Paddle.com customer service for canceling the deal.Kindly accepted and refunded within two days, thanks for their empathy and help.

F

Franny

12/05/20

5 out of 5

Different Name, same great service

While I am used to the old name and knew they were changing, it is nice to notice that the service and products are still the same great ones. Customer service response is quick and helpful always. This is why I became a pro user after years of their free one.

J

Johns005

12/03/20

5 out of 5

On ce I had explained my concern

On ce I had explained my concern , Grace completed the resolution overnightCustomer Service at the highest level

P

PKART

12/03/20

5 out of 5

I had an issue upgrading software

I had an issue upgrading software, and they resolved quickly and efficiently.

R

RM

12/03/20

5 out of 5

Solid "A

Was really surprised at the attention and personal touch my issue received from the team at Paddle. Solid "A".

DD

Danny Dekker

12/03/20

1 out of 5

it's a paypal scam

it's a paypal scam

ÜK

Ümit Kulduk

12/03/20

1 out of 5

Schon die dritte Abbuchung von meinem…

Schon die dritte Abbuchung von meinem Konto und ich weiß Verdammt noch mal nicht was für ein Abo ich mit paddle habe Ich...Ich besitze ein iPhone und ein iPad und seit drei Monaten immer zum ersten des Monats wird abgebucht vom Konto....... ich bekomme keine Antwort bis heute..

W

WonderWoman

12/02/20

5 out of 5

Excellent customer service

Excellent customer service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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