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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4541-4550 out of 5989

MW

Magan Weber

12/09/20

5 out of 5

Great customer service

Great customer service - I got help and resolution almost immediately! Amazing!

PI

prospect in

12/09/20

1 out of 5

Got scammed

Order confirmation #20284982 Got scammed by a company they work with

GL

Gautier Labesse

12/08/20

1 out of 5

Bonjour,

Bonjour,J'ai été prélevé de 79,95 le 26.06.20 par votre société alors que je ne vous ai jamais rien acheté.Merci de m'expliquer comment me faire rembourser RAPIDEMENT ! Gautier L.

EP

Elad Peleg

12/07/20

5 out of 5

Great service

Great service, Paddle got back to me promptly and solved my issue without any delays. Highly recommended!

ES

Elliot Sachs

12/07/20

5 out of 5

Great customer service!

I found that the Clean My Mac support staff went beyond your typical customer service. They responded so quickly to my concerns that it was like a breath of fresh air. They are very committed to customer loyalty and getting the help I needed went beyond my expectations!

DF

Denis Florin

12/07/20

5 out of 5

Great support

I forgot a subscription and the payment was made with Paddle. I've reached to their support and they helped very fast with my request for refund.

M

Metevara

12/07/20

1 out of 5

I DONT Recommend

DONT Recommend! They are provide support to a company x2emails that are scamming people. Paddle should have vetted the companies that they are working with.Just check x2email trustpilot and you will see day light robbery

LR

Laura Rodebeck

12/06/20

5 out of 5

Paddle customer service

Paddle customer service was helpful and quickly resolved my issue. Very pleased.

BM

Barrie Michael

12/06/20

5 out of 5

Paddle purchase of Advanced System Repair Pro…

I purchased Advanced System Repair Pro Program through Paddle. On using ASR Pro, I found it not as good as other programs available at much lower cost. I purchased the program on 8/9/20 and canceled on 5/12/20 due to the charge repeating every three months. I contacted Paddle and they guided me through the process of cancelation, which was very helpful.

JM

Jane Mallory

12/06/20

5 out of 5

I had a charge taken from my account…

I had a charge taken from my account which said it was an auto pay amount thru Pay pal the charge was from Paddle.com.I did not remember giving them the ok for auto pay and had no idea what the charge was for. I searched pay pal and saw a lot of folks were having this happen. I stumbled across a post that said to go to their site and they had a robot you could talk to. ( most annoying thing ever !! ) eventually the robot gave up and said it would turn my info over to a person and I would ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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