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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4531-4540 out of 5989

MF

Markus Finder

12/13/20

5 out of 5

Perfection and speed

I am very pleased with the services of Paddle. I recommend it to everyone who is looking for accuracy and speed in the execution of their orders

BG

Bob Gray

12/13/20

5 out of 5

Very Caring Service Representative

I had a payment renewal that I questioned. Gemma replied to my query promptly and efficiently. I really appreciated the tone of her email as it was light and friendly and sounded like someone who actually cares about her work, the product, and her customer! Thank you, Paddle and Gemma!

AI

Anthony Iacono

12/13/20

1 out of 5

They reversed 25 of my purchases and…

They reversed 25 of my purchases and locked my account without providing any way to prove my identity. No phone support. Awful wait times via email. Stay far away!

NH

Nancy Hibbs

12/12/20

5 out of 5

My credit card payment did not go…

My credit card payment did not go through (CC company thought it was a fraud), I then confirmed with the CC company and also with Paddle Support Team and the payment issue was resolved - quickly and responsive! Thank you.

JP

JOAO PEREIRA

12/12/20

5 out of 5

Good and fast resolution

Good and fast resolution

N

Novvos

12/11/20

1 out of 5

Adware Betrug

Habe re-Image gekauft und ausführlich getestet. Es hat sich rausgestellt, dass ich 37,06€ für Adware ausgegeben habe. Für die, die sich damit nicht auskennen: Adware ist eine Art Virus. Nun musste ich Aufwändig sowohl das Programm als auch die ganze Adware entfernen. Einfach so deinstallieren ist auch leider nicht möglich. Jemand der sich mit Computern nicht so gut auskennt wird diese Software nicht so einfach los.Wir werden zukünftig versuchen eine Sammelklage durchzusetzen um zukünftige ...

Read more

HS

Hebe Susana Glez. M.

12/10/20

5 out of 5

Very satisfied client

Very satisfied client. I have a doubt about a bill, they immediately contact me (very polite) to provide me a clear answer. And indeed, it was me who made the mistake. :)

SL

Stefan Lucu

12/10/20

2 out of 5

My windows 10(pc) would not update so I…

My windows 10(pc) would not update so I ordered software from Paddle.com to fix the problem. However, not only did this program not fix the problem,it actually made it worse,and ultimately caused me to reset windows completely,and had lost many apps that weren't part of windows original setup. I sent a message to "support",but never got an answer,asked the paypal for help,but that too,did not go well!! Lesson learned I suppose,never again....

JA

Julian Alberto Castaño

12/10/20

1 out of 5

Quiero q me devuelvan mi dinero…

Quiero q me devuelvan mi dinero Ladrones aquí no se ha hecho ninguna suscripción y llevo 4 meses de descuento de 16 € Ladrones denunciare inmediatamente

PB

Pat Berserk

12/10/20

1 out of 5

Bonjour j'ai était prélevé le 10/12/20…

Bonjour j'ai était prélevé le 10/12/20 à mon insu de 15€ , je n'ai aucun logiciel de chez vous, veuillez me rembourser dans les plus bref délai svp.Et comment avez vous accès à mes coordonnés bancaire, j'aimerai bien savoir.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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