Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 4521-4530 out of 5989
K
KP
12/16/20
They couldnt help but sent me the link…
They couldnt help but sent me the link to someone who could so that was easy
J
Josee
12/16/20
Timely response to my request
I paid for a product then immediately realized it wasn't what I was looking for. I requested a refund and received it in a very timely manner without any issues.
SD
Susan Douglass
12/16/20
Lost info for Clean My Mac
On Nov 3, 2020 I was going to run Clean My Mac and discovered that the last upgrade of my Mac had wiped out all the info I had on on it. I used the info I had on my receipt and contacted Paddle to find out how to get what I needed to download it. I received the info the same day with all the instructions I needed. I was able to download and run it immediately. I appreciated the fast response and the ease of using it. #18106784
BJ
Bjarne Jakobsen
12/15/20
A good experience and service
I needed help from Paddle. I logged in and right away i met Ms Robot - a friendly robot who asked me my question and made sure that she had understood. The question needed a personal contact and my case was sent over. Shortly after i received a mail with the information and the needed action.Very positive experience - Thank you to Paddle - and the Ms Robot :D
LJ
Lisa Jeanson
12/15/20
I don't understand
Hello, My account was taken 19.95 euros from paddle this month and I didn't sign for it! I would like to know how to stop these paiements as soon as possible!
LB
Larry Brook
12/14/20
The service is great
The service is great. They resolved my issue even though they were in the midst of recovering from a Hurricane. I was very pleased.
SC
Satisfied Customer
12/14/20
I contacted Paddle.com for help cancelling a subscription with one of their vendors
I contacted Paddle.com for help cancelling a subscription from a vendor they do business with. The Paddle representative got back to me right away and gave me the information that was needed. The matter was handled quickly and efficiently.
H
Hemeryck
12/13/20
Fast and reliable
Fast, correct and friendly service
GT
Gleam Teamate
12/13/20
Esy and Courteous
I can't think how this transaction could have been any easier or courteous.
SG
Shelley Gottschalk
12/13/20
It Would Seem I Had No Problems I asked to unsubscribe from one of…
I asked to unsubscribe from one of their clients. They responded immediately, gave me instructions, confirmed my unsubscription, and followed up. Unless they’ve completely lied to me, I’m happy with them.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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