Streamline your billing process with Paddle.
Add to compare
Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
Log in Required to View Reviews
Filter results
Sort by :
Showing 4511-4520 out of 5989
LR
Lex Runderkamp
12/18/20
Swift answers
Swift answers. Problems solved with no delay. Love their apps and attitude
NP
Neville Prinsloo
12/18/20
Subscription auto renewed
My renewal for CleanmyMac came off my PayPal account, however Mac was sold months ago. I contacted Paddle who directed me pretty much straight away to a link to cancel subscription and then “talk” to virtual assistant about refund. I was dubious about the 2nd part but wow, told it refund, asked for email address and then amount and BINGO...all done ✅. I will DEFINITELY renew my subscription to a fantastic product when I finally get my MacBook Pro. A++++
SB
Susanne Buchner
12/18/20
Quik support
Quik support. Friendly and welcome.
JS
Jamie Spence
12/18/20
Swift responses
Swift responses, good resolution
SB
Stephan Bentele
12/18/20
Request a copy of my invoice
The request was processed quickly and answered competently
AA
Alberto Aranguren
12/18/20
Hello
Hello, dear friends, it is a pleasure to greet you, this time I am writing to request a refund for $ 90 that you deducted through paypal on my alternative card without authorization,since I acquired a free trial subscription on the "ChordChord" website. I made this subscription using paypal with a virtual card without funds in order to avoid any charge because I did not want to acquire any premium subscription, however they made a charge for $ 90 on my alternative card and this was not ...
Read more
ML
M Lemaire
12/17/20
Great service
Great service. Rapid, no questions asked for a reimbursement.
ZK
Zach Kruk
12/17/20
Wonderful customer service!!!
Their service is wonderful and customer service is infinitely better than several other companies that I've been dealing with lately. I highly recommend paddle.com!!
NB
Nic Baxter
12/17/20
Cancelling subscription
I had forgotten that my subscription to Paddle was set to autorenew. I no longer hosted the relevant site so when I was notified of the renewal payment I requested they cancel the transaction and refund my payment. They agreed and refunded promptly. Well done.
M
Magda
12/16/20
Fast and perfect
Fast and perfect. I love the customer service here.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Connecting Smart Buyers with Leading Sellers
Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed
