spotsaas-logo
Get Listed
Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4471-4480 out of 5989

C

Christopher

01/03/21

5 out of 5

Fantastic app and brilliant customer service

I download such a lot of things and I was always getting problems which was very frustrating. Then I come across this app and it’s only a small yearly fee worth every single penny. Works perfect no problems would 100% recommend to anyone who downloads a lot.

LE

Levent Erdogan

01/03/21

5 out of 5

quick solution

quick solution

DA

Daniel Andres Prado colipue

01/03/21

1 out of 5

Exijo la devolución de mi dinero

Exijo la devolución de mi dinero. Todos los meses me descuentan de esta basura.Exijo mi reembolso

K

Kunde

01/02/21

5 out of 5

Very good customer help/ Bester Kundenservice

Maridom fulfilled immediately my wish to cancel the abo for „Clean My Mac“ and instead to buy the software. Although I was late with the cancel, I got my money back next day. Very nice contact./ Ich habe mich entschieden, statt eines jährlich zu erneuernden Abonnements die Software „Clean my .Mac“ zu kaufen. Leider hatte ich die Frist verpasst und die Gebühr war schon eingezogen. Der freundliche Kundendienst hat den Wechsel dennoch möglich gemacht und mein Geld war am nächsten Tag zurück. ...

Read more

PP

plutonic pisces

01/02/21

5 out of 5

Prompt Customer Service!

At first, I was concerned because it seemed that my request was not understood. However, Grace took care of the issue - on New Year’s no less - and Gemma followed up the next day. 5 Stars!

DG

Diego Galeana

12/31/20

5 out of 5

Excellent attention and quick solution…

Excellent attention and quick solution to my request.

S

Scott

12/31/20

5 out of 5

Great Customer Service

My request was handled in a timely fashion and to my satisfaction.

DA

Douglas A. Brown Doug

12/30/20

5 out of 5

Encountered a problem with the app

Encountered a problem with the app. Communicated with Paddle rep and received a prompt and excellent reply. Problem resolved. Very satisfied and grateful.

JS

Jacques STEVELINCK

12/30/20

1 out of 5

je suis régulièrement chargé d'un…

je suis régulièrement chargé d'un montant de euros 25,27, avec pour mention advanced premium repair Inc.Mais je ne vois pas comment charger ce programme, ni comment l'installer chez moi. Un peu d'aide svp.

PW

Peter Wilson

12/29/20

5 out of 5

Excellent service.

I had a recurring payment subscription with Paddle.com for a cleanmymac product. I neglected to cancel it as I had not installed it on my new computer some time ago.I contact Paddle.com about the issue and it was immediately sorted out and canceled, my money was refunded and the issue is now closed.Excellent service which can be hard to find these days.Peter Wilson.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed