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Paddle

Paddle Reviews in October 2026: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.82

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Paddle Reviews & Ratings

4.82

Excellent

Based on 5308 ratings & 5989 reviews

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Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terrible

(210)

Spotsaas Editor’s POV

This product's core strength is its refund and subscription management process, which users report resolving within minutes through an automated chatbot. The chatbot handles cancellations and refund requests without requiring manual intervention, reducing back-and-forth communication. Users consistently note that accidental purchases and billing disputes are ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive and efficient, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4441-4450 out of 5989

SE

Samuel Esteban Pereira Suarez

01/12/21

1 out of 5

No usen ni ingresen sus datos a Paddle

No usen ni ingresen sus datos a Paddle. Ellos hacen cobros indebidos, me han realizado 4 cobros por 29,95 USD. No dan respuestas. Veo a varios que han caído en esta Estafa. NO USEN PADDLEESTAFA

SG

Saibal Guha

01/11/21

1 out of 5

Unauthorized debit from Paypal account…

Unauthorized debit from Paypal account months after I cancelled the subscription. When I complained to Paypal they said this is "authorized". I sent them all the proof and screenshots of cancelling the service but they denied and said if I need the paper Paypal used for investigation I need to write a postal mail and that is a lengthy process. It seems to me that Paddle is a scam company. Their product is also difficult to uninstall like a virus!

SB

Susan Boston

01/11/21

5 out of 5

I had a very positive experience with…

I had a very positive experience with Paddle. I bought software from them but, through no fault of the company or product I had to cancel. I ask for a refund, honestly not expecting a company to do that and they were so curious and nice and extremely fast. They never even ask me why. I would recommend this company to anyone from my personal experience. Transaction ID: transaction ID4JE96864ED041920LThank you so much, Susan Boston

RK

Richard Kim

01/10/21

1 out of 5

This Website is a scam

Stop. This website is a scam. Once you send your credit card information here, they will share and spend the money from your credit card. This is a scam company from the Netherlands, so stop buying products on this website. They literally create multiple accounts by their faculty to provide positive reviews. It's a scam.

KN

K N

01/10/21

1 out of 5

I have asked Paddle support for a…

I have asked Paddle support for a refund four times and I still have not been issued a refund.

FS

Frits Suers

01/10/21

5 out of 5

I am asking for refund

I am asking for refund , they are working on it.

PM

Paul M.

01/10/21

5 out of 5

Friendly and efficient

Friendly and efficient. Quick, as well.

MP

Max Power

01/10/21

5 out of 5

Fast and proper support

Its my first experience with paddle.The support acts fast and do a good job by investigating the things. Im surprised how problem free it expired. Thank you helping with my problem. Refund done quickly.

FL

Fabrice L

01/09/21

1 out of 5

Unauthorized debit from my account

Hi,It seems that Paddle.net took 39.95€ from my account without my authorization. Is it possible to have more details about this transaction so that I can do the necessary please? Thanks.

DE

Debbie Engel

01/09/21

5 out of 5

Very prompt and efficient

Very prompt and efficient

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].