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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4441-4450 out of 5989

E

Emilie

01/12/21

1 out of 5

Nul à éviter

Nul à éviter ! Ils vous prélèvent même s’y vous n’y avais pas accès et que votre compte est bloqué. Quand on demande de l’aide plus personne ... Par contre les prélèvements continue

SB

Susan Boston

01/11/21

5 out of 5

I had a very positive experience with…

I had a very positive experience with Paddle. I bought software from them but, through no fault of the company or product I had to cancel. I ask for a refund, honestly not expecting a company to do that and they were so curious and nice and extremely fast. They never even ask me why. I would recommend this company to anyone from my personal experience. Transaction ID: transaction ID4JE96864ED041920LThank you so much, Susan Boston

SG

Saibal Guha

01/11/21

1 out of 5

Unauthorized debit from Paypal account…

Unauthorized debit from Paypal account months after I cancelled the subscription. When I complained to Paypal they said this is "authorized". I sent them all the proof and screenshots of cancelling the service but they denied and said if I need the paper Paypal used for investigation I need to write a postal mail and that is a lengthy process. It seems to me that Paddle is a scam company. Their product is also difficult to uninstall like a virus!

FS

Frits Suers

01/10/21

5 out of 5

I am asking for refund

I am asking for refund , they are working on it.

PM

Paul M.

01/10/21

5 out of 5

Friendly and efficient

Friendly and efficient. Quick, as well.

MP

Max Power

01/10/21

5 out of 5

Fast and proper support

Its my first experience with paddle.The support acts fast and do a good job by investigating the things. Im surprised how problem free it expired. Thank you helping with my problem. Refund done quickly.

KN

K N

01/10/21

1 out of 5

I have asked Paddle support for a…

I have asked Paddle support for a refund four times and I still have not been issued a refund.

RK

Richard Kim

01/10/21

1 out of 5

This Website is a scam

Stop. This website is a scam. Once you send your credit card information here, they will share and spend the money from your credit card. This is a scam company from the Netherlands, so stop buying products on this website. They literally create multiple accounts by their faculty to provide positive reviews. It's a scam.

DE

Debbie Engel

01/09/21

5 out of 5

Very prompt and efficient

Very prompt and efficient

FL

Fabrice L

01/09/21

1 out of 5

Unauthorized debit from my account

Hi,It seems that Paddle.net took 39.95€ from my account without my authorization. Is it possible to have more details about this transaction so that I can do the necessary please? Thanks.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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