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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4431-4440 out of 5989

N

Nickoli

01/13/21

5 out of 5

I used their bot to cancel in a few clicks

I needed to cancel and I used their bot in just a few clicks to type what I wanted and it gave me the links to click and turn off my subscription. so simple and easy. I wish they all were like this.

R

Rick Larson

01/13/21

5 out of 5

Prompt and Accurate Service

MacPaw's Gerri Luz quickly took up my billing issue, investigated and resolved it, then wrote a note to me explaining what had happened. I couldn't be more pleased.

DH

D Hay

01/13/21

5 out of 5

Issue resolved quickly

Issue resolved quickly, someone got back to me straight away after reaching out. Thanks

D

David

01/13/21

5 out of 5

VERY GOOD SUPPORT

Katleen was very fast in help me out and resolving my request.

I

Iskus

01/13/21

5 out of 5

Morningfame is the best

Hello. I use Morningfame for my channel "Enjoy Your Peace" and I'm really satisfied. It's very wonderful

GL

Gee Liu

01/12/21

5 out of 5

Great Customer Servive

Recently I bought a software called Restoro (via Paddle.com) thinking that would solve the BIOS problem on my PC, it is a great software, found lots of problems and fixed them, unfortunately, it did not solve my BIOS issue, so I uninstalled the software and requested a refund, Camille of Paddle took care of this in no time, great customer srevice.

MU

Mariana Ugalde

01/12/21

5 out of 5

Payment issue solved efficiently

I had a problem with my payment, so I contacted Kino, the virtual assistant and asked to be contacted by e-mail. The next day I recieved a message from support telling my issue was solved. I'm happy with the attention received, it was easy, fast and efficient. Thanks!!

E

Elameja

01/12/21

5 out of 5

Exellent services

Customer service is satisfactory

SD

Stephane Dialosque

01/12/21

1 out of 5

Refund refuse?

I spent 31.96$ for the application that not working for me.I don’ understand why you refuse to refund the money order number : #22031631

SE

Samuel Esteban Pereira Suarez

01/12/21

1 out of 5

No usen ni ingresen sus datos a Paddle

No usen ni ingresen sus datos a Paddle. Ellos hacen cobros indebidos, me han realizado 4 cobros por 29,95 USD. No dan respuestas. Veo a varios que han caído en esta Estafa. NO USEN PADDLEESTAFA

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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