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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4401-4410 out of 5989

OB

Omar Bryan

01/20/21

5 out of 5

By far the fastest and most…

By far the fastest and most comprehensive support that I have received from a company of this size!And I have been around a few corners of the internet... to say the least.

MK

Melanie Knödler

01/20/21

1 out of 5

Abo Falle und Problem nicht gelöst

Habe mir eine Repair Software wegen eines Updatefehlers von Windows 8 geholt. Die Software runtergeladen und fängt an zu scannen und läuft gerade mal eine Minute und sofort schlägt mein Virenscanner an und sagt eine Schadsoftware wird entdeckt und löscht die Software sofort. Und bezahlt habe ich 30,82 Euro und das soll ich alle 3 Monate insgesamt 3 Mal bezahlen.Nach einer Recherche habe ich Texte wie: Es handelt sich um eine nicht-Microsoft-Website und Achtung Abofalle, macht den Rechner ...

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GC

Guillaume Chekkat

01/20/21

1 out of 5

Bonjour j'ai été prélevé de 44.10€ le…

Bonjour j'ai été prélevé de 44.10€ le 18/01/2021 alors que je n'ai rien commandé , merci de me rembourser immédiatement avant poursuites judiciaires !!! merci d'avance pour votre retour . cordialement .

MD

Monsieur DA SILVA

01/20/21

1 out of 5

Votre programme ne est pas compatible…

Votre programme ne est pas compatible avec mon logicielle.Merci bonne journée .

D

Dave

01/19/21

5 out of 5

Outstanding customer support

The customer support department is outstanding. They have ensured my repeat business as need arises.

P

Phinium

01/19/21

5 out of 5

Good help - right away

Needed help finding my license for CleanMyMac X -- got help right away from MacPaw/Paddle. Problem solved.

EV

Edward van Egmond

01/19/21

5 out of 5

I had a problem with my license key

I had a problem with my license key. I emailed the service desk and quickly had a reply which stated the problem had been resolved. I am very satisfied with the quick and correct problem solving attitude of Paddle!

WV

Westrich Véronique

01/18/21

5 out of 5

PERFECT

VERY QUICK ANSWER AND PRODUCT PERFECT!

DC

Daniel C.

01/18/21

5 out of 5

Support Satisfaction

I had a double subscription running, and the support was very reactive and solved the problem with one email.Perfect Service Thanks a lot to you

CK

chris keel

01/18/21

5 out of 5

I was charged by this company in error…

I was charged by this company in error and they quickly refunded the money. They were kind and professional in communications.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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