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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 431-440 out of 5989

BC

Bill Courliss

01/09/24

5 out of 5

My auto renewal was cancelled quickly…

My auto renewal was cancelled quickly and completely by Paddle........thank you.

SB

stephane b

01/09/24

5 out of 5

Efficient

Efficient to find the exact information I needed.

FF

Fabrizio Forlani

01/09/24

5 out of 5

I had to cancel a subscription

I had to cancel a subscription. Being stuck on the main page, I used AI to get a fast reply. The AI did not explained to me how to cancel a subscription. It DIRECTLY gave me the link from the chat so I can go and cancel. This was very SMART, and FAST, and I totally appreciated it.

RS

Robin Sockel

01/09/24

5 out of 5

Was very helpful and completed my…

Was very helpful and completed my request.

SN

Shonta Neal

01/08/24

5 out of 5

The online bot was able to decipher my…

The online bot was able to decipher my problem and resolved it in a short and simple process. I was verified, the amount was verified, and issue resolved!!

HB

Holly Boudreau

01/08/24

5 out of 5

It was great and fast

It was great. I tried the TrevorAI and it had 0 support and no AI assistant which was disappointing for a AI program. I went to paddle and guess what? It had an AI assistant that resolved my issue in seconds! Advice to Trevor ai, get an AI assistant and people like myself would have continued with the service. With no support options it was pointless to pay nearly $50 us when I can get hyperwrite assistant to do what this program is trying for.

PW

Patricia White

01/08/24

5 out of 5

cancellation of subscription

I was so surprised at the promptness and helpfulness of the service.

ST

S Towneley

01/07/24

5 out of 5

Very quickly resolved my unexpected…

Very quickly resolved my unexpected charge.

JL

Jair Loya

01/07/24

5 out of 5

Just great

Pretty easy to handle y good answers

JA

Joyce A Reed

01/06/24

5 out of 5

Great customer support!

Very quick and painless customer support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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