Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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MM
Molly Merrill
01/30/21
Great Customer Support
Great customer support. I accidentally purchased 2 separate products and found the charges on my credit card statement. Customer support quickly helped me confirm the product I needed and gave me a refund for the other.
SS
Steve Sheldon
01/30/21
Prompt response to my request.
Prompt response to my request.
JC
Jean-Louis Cardot
01/30/21
Je viens d'être débiter par PayPal de…
Je viens d'être débiter par PayPal de 52,95€ par un site nommé " Paddle.com " que je ne connais même pas. Apparemment c'est courant, Bravo PayPal...
D
Dieter
01/28/21
Payment help
I had a query over a payment recently, it came through unexpectedly, and a quick email on a Saturday resulted a response on a Sunday to confirm a refund of the paymentI was relieved and thankful for such quick and professional service over the weekend. When I get the next opportunity for scheduling, I would use the software and feel supported by the Paddle. Thankyou!
JB
JOHN BROWN
01/28/21
Very prompt and efficient service
Very prompt and efficient service
D
Dar
01/28/21
Amazing service
Amazing service, very quick to respond and take appropriate action. All in very efficient.
JA
Janice Aday Forbes
01/28/21
Fast and friendly service
Fast and friendly service! Thank you!
YP
YVONNE P
01/28/21
A great experience with this company
A great experience with this company. I received a notice from them that a subscription I had was about to renew. I returned the email saying that I wanted to cancel the subscription immediately. To my surprise, I promptly received an email acknowledging the cancellation with a link to further assistance if I needed it. Considering you usually have to wait days to hear from companies these days, their promptness was a huge surprise.
C
Curtis
01/28/21
Awesome customer service
Awesome customer service. Fast replying and fast handling of my refund. Thank you so much.
WM
Werner Müller
01/28/21
Positive Ranking for Paddle Support Team
I can rate this software company with grade 1 = very good or even excellent. In a ranking of all companies with which I have had positive experiences so far, the company is definitely in first place. Many thanks to Paddle Support Team again.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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