Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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TB
TREVELL BRANTLEY
02/07/21
useless it didn’t do as the…
useless it didn’t do as the subscription provided
SC
SOPHIE CHAUVAUD
02/07/21
Je viens également d'être prélevé de la…
Je viens également d'être prélevé de la somme de 30,10 Euros. Je n'ai jamais fait de transaction avec vous. je vous demande un remboursement immédiat de la somme.I have also just been deducted from 30.10 Euros. I have never made any transaction with you. I ask for an immediate refund of this amount.
I
Inès
02/07/21
Débit non désiré
J'ai été débité d'un montant de 93€ sur PayPal le 7 février 2021 alors que je ne connais pas ce site ! C'est quoi cette arnaque, je suis étudiante et je galère à manger rendez moi mon argent !!!!!!
WS
William Schenold
02/06/21
TOP SHELF SUPPORT
I was experiencing an issue with a software purchase. There was a misunderstanding of the sale price vs. the level of software purchase. Paddle was of extreme help in getting the misunderstanding straightened out between myself and the vendor.
ВЯ
Вячеслав Я
02/06/21
Yes good Yes good
Yes good Yes good
PF
Peter Fritz
02/05/21
Paddle surprised and delighted.
Paddle surprised and delighted recently with extremely fast support. I purchased some software that didn't deliver what I expected and rather than have me jump through hoops, they responded within a few hours and refunded my purchase immediately. Outstanding service.
PS
Paul Starling
02/05/21
Very professional service
Very professional service, and responded very quickly to my enquiry.Couldn't ask for better service.many thanks, Paul.
F
FS
02/05/21
Support needewd after PC-system changing
I change my PC from Imac in a Macbook and lost my serial, but witrhin 12 hours the support wrote me my Datas so I could easy reinstall and work with CmM.Very quick, friendly and satisfying, wish all support line will be like this!! 5 stars!
C
Colin
02/04/21
I had a great experience with the team
I had a great experience with the team. While I did need a refund (due only to user error and a misunderstanding of what I needed the product for), the team was extremely quick to respond (I requested it on Saturday and received a response on Sunday). I saw the refund posted by Monday evening. Customer service is half the battle in business and this firm exceeded the standard. And while I’m using the term business broadly, the representative I worked with is who executed on this flawlessly. ...
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SD
Steve Dorman
02/03/21
Good product
Good product, customer support were helpful when needed.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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