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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4321-4330 out of 5989

AB

adrien boisseau

02/09/21

1 out of 5

Vole d'argent

Vous m'avez débiter 39,95€ alors que je ne connaissais pas votre existence avant ce vole d'argent.Remboursez moi dans les plus brefs délais avant que je ne fasse appel au service juridique de ma banque.

MS

Mr Spiros kleanthous

02/08/21

5 out of 5

5stars!

Good service

CW

Cynthia W

02/08/21

5 out of 5

Canceling my Subscription

I needed to cancel my subscription and wanted to get a refund for the amount I had paid. The virtual assistance was great and easy to use.

R

Raj

02/08/21

5 out of 5

Great professional and friendly service.

Great professional and friendly service.

TL

Trieu Linh Chi Pham

02/08/21

5 out of 5

Quick response and very helpful!

Quick response and very helpful!

T

Tom

02/08/21

5 out of 5

Quick Turnaround

I was notified that my app was going to renew. I sent an email to Paddle saying I didn't want to renew. Within a day or so they took care of the request.

S

Stef

02/08/21

5 out of 5

A friendly and professional support

A quick and professional support. Very friendly and helpful people. My problem is totally solved. I am content with support and software. Thanks.

LK

Lamia Khadraoui

02/08/21

1 out of 5

Je viens detre prélever sur mon compte…

Je viens detre prélever sur mon compte dun montant de 26 euros.je ne connais pas votre site.je vais déposer plainte contre vous

RS

rachel sutter

02/08/21

1 out of 5

Arnaque

J'ai été débité de 29,99 euros aujourd'hui hors je n'ai jamais commandé quoi que ce soit chez eux je ne connais même pas.Pouvez vous me dire comment vous avez fait pour être remboursé ?Merci pour vos réponses

DJ

D. Jean Wimmers

02/07/21

5 out of 5

I needed some assistance with an issue…

I needed some assistance with an issue I wasn't quite sure how to handle. So I reached out to paddle.com via email and was quite fortunate to receive a reply from Camille. I was not expecting to be treated with such dignity and respect. She was a real blessing when I needed one. Camille is a professional through and through and concluded my issue in a timely manner.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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