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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4301-4310 out of 5989

F

Freeflowerbulbs.com

02/13/21

5 out of 5

great bot chat like human

great bot chat like human. amazing

J

John

02/13/21

5 out of 5

Customer service was very responsive

Customer service was very responsive, courteous. Resolver my issue with in 24 hours.

KE

Karel Ebbeke

02/13/21

5 out of 5

Your response was very quick

Your response was very quick. And the repayment was also arranged within a few days. I am very satisfied with this handling.

JI

Jeff In Tampa

02/13/21

5 out of 5

Painless refund process!

I'd downloaded some software and didn't realize it was an automatically renewing subscription. I replied to the renewal email requesting it be cancelled and a refund issued. Shortly afterwards I got an email with instructions which I followed. All vendors should make it as simple and painless!

DM

Dear Mr Townend

02/13/21

5 out of 5

Excellence

I had been charged for a subscription which I had not applied for.The affaires of the company involved were handled by Paddle and following one e mail to them I received a credit the following dayMy experience with Paddle is excellent and they should be highly commended

L

LONNIE

02/12/21

5 out of 5

The experience was awesome

The experience was awesome, but I did not need a subscription. Overall, I would refer this company to a friend.

T

Tim

02/12/21

5 out of 5

Paddle dealt with my problem promptly

Paddle dealt with my problem promptly, politely, with understanding, and then got the problem fixed right away. You can't ask for more than that! I'm very grateful.

JL

John Lehman

02/12/21

5 out of 5

I received a quick and efficient…

I received a quick and efficient response and was able to download the program!Outstanding service!

B

Berlington

02/11/21

5 out of 5

Great service!!

Great service!!

D

Dawn

02/11/21

5 out of 5

Submitted my question and it was…

Submitted my question and it was answered right away. My issue was resolved swiftly and easily! Thanks!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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