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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 421-430 out of 5989

LS

Lorine Shannon

01/15/24

5 out of 5

I was surprised how fast they got back…

I was surprised how fast they got back to me. My problem was solved within 5 minutes. So easy Thank you. L.S.

AM

Amanda McCloskey

01/14/24

5 out of 5

Solving my issue was quick

Solving my issue was quick, easy and seamless.

C

customer

01/14/24

5 out of 5

Igot exactly what I needed

Date of experience: January 15, 2024

GH

Gary Holm

01/14/24

5 out of 5

I made some accidental purchases and…

I made some accidental purchases and requesting my refund was easy and quick. I would eval this site as legit and honest.

JT

Jennifer Toone

01/12/24

5 out of 5

Fixed all of my problems quick and…

Fixed all of my problems quick and easy. No run around or having to call some stupid phone number. Appreciated the whole experience.

SP

Sylvain P

01/11/24

5 out of 5

An efficient service that listens to…

An efficient service that listens to its customers. I had a subscription that suddenly changed its price, and they issued a refund without any issues.

RB

Riccardo Babbini

01/11/24

5 out of 5

All fine and great post sales support.

Date of experience: January 12, 2024

FR

farah reyes

01/11/24

5 out of 5

Good and easy

Date of experience: January 12, 2024

MK

Martin Kuss

01/10/24

5 out of 5

fast and prcise

Got my questions answered.

SW

Sarah Wilkinson

01/09/24

5 out of 5

Very responsive and good customer…

Very responsive and good customer service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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