Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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HL
hex laxx
02/23/21
Better than some, but still automated.
The automated assistant was actually pretty easy to use, and I (hopefully) got my issue resolved in less than 5 minutes. Only 4 stars, because I personally prefer talking to a person.
L
Leo
02/23/21
Fraude
Fraude : j’ai été débité de 42€ sans rien faire. Merci de me contacter pour un remboursement dans les plus brefs délais.
MJ
Marilyn J Hew
02/22/21
QUICK ACTION !!!! I signed up prematurely for the…
I signed up prematurely for the recovery app. I messaged them immediately and requested a refund. This was last Thursday. The refund was completed immediately and the money appeared in my account today (Sunday) Thank you !!!!
RS
RICHARD SWEETMAN
02/22/21
Paddle representative Jastly
Paddle representative Jastly, did a great job in assisting me to resolve my issue on moving my license from my old IMAC to my new IMAC.Responses were very timely.Thanks.
Z
Zack
02/22/21
excellent service
I had purchased this software too help clean up my Mac, but it wasn't exactly what I wanted. It was easy to get a refund and will definitely consider this program in the future if I need it.
MG
Mike Glass
02/22/21
I purchased some software in error
I purchased some software in error. Kino handled the reimbursement. Kino did have to remind me on a few responses that it is a robot and to reframe my response. e.g., Kino had trouble with the amount US$63.06, but did accept $63.06.
BN
Benita Nzanzala
02/22/21
Trustworthy site
The customer serivce is very good, and I do not feel they will rip you of your money if you react very fast to pending subscribtions. Processing of request super fast. But give more flexibility to the templates, i.e. pages (it is possible to shrink the CV to two sites, but you cannot get rid of the third site)Also making it possible to change or customize the templates indivudally.Thank you!
FM
Frederic Menezes
02/21/21
Very nice!
A very smart Bot. :-) My refund request was answered on the same day.
AH
Alex Hostettler
02/21/21
Great customer service
Great customer service, very helpful and understanding staff. I highly recommend their services!
W
Wan
02/20/21
Helpful
Helpful, friendly and nice
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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