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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4251-4260 out of 5989

NA

Nnaemeka Anyanwu

02/28/21

5 out of 5

Virtual Assistant Really Helpful

It was easy to interact with the virtual assistant and get my transaction taken care of. I appreciate how easy it was and how quick I could take care of things.

E

Erica

02/28/21

5 out of 5

I asked for a refund on a product that…

I asked for a refund on a product that I did not purchase and was immediately issued a refund with no hassle. It made things a lot easier.

OA

Omar A.

02/27/21

5 out of 5

Best & fastest response ever.

Best & fastest response ever.

R

Rich

02/27/21

5 out of 5

A question from me!

A question from me!An answer from addPaddle......was exactly what got my "Mac" and "Clean My Mac" up and running again.

M

Mihaela

02/27/21

5 out of 5

A way to get a refund

I was trying to find a way to get a refund for AirParrot3 and Paddle helped me get my money back. Thank you very much for your help.

GJ

Greta Joy Escote

02/27/21

5 out of 5

Virtual assistance is very good and…

Virtual assistance is very good and helpful. Had issues with purchasing a product by accident and they responded quickly.

R

Richard

02/26/21

5 out of 5

Support for error in billing.

Support for error in billing.I manually paid for renewal and didn't know that I had an automatic renewal in force, so I got charged twice. My bad! However, I was very pleased at the response from Paddle. The support team immediately responded and promptly refunded the over-payment. No haggling, no fuss! Just very professional support. I highly recommend them.Richard Lapointe

MW

Mr Warren

02/25/21

5 out of 5

Refund on dispute resolution is…

Refund on dispute resolution is immediate. Responds on time on the queries.

JM

John McAleney

02/25/21

5 out of 5

Excellent company to deal with.…

Excellent company to deal with.They could not help me enough.I made a mistake in ordering and they sorted it out for me.They even returned my money very fast.Many thanks.

GB

Graham B

02/25/21

5 out of 5

Very accomodating company

Very accomodating company. Responded very quickly to my email and I am very satisfied. Seems to be a very genuine company based in the UK. Well done to them

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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