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Paddle

Paddle Reviews in July 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4241-4250 out of 5989

AL

Alejandro Lagos

03/03/21

1 out of 5

Me han quitado 39.99$

Me han quitado 39.99$ Y ni idea de que es ni como me quitaron ese dinero por favor devuélvanme mi dinero

MM

Mr Marc Jean Renel

03/03/21

1 out of 5

Serious scammers who will take regular payments from your bank account without your approval

Hi,I am not sure what kind of wacky and snicky business is this, but 19.95€ was taken consistently out of my bank account by you guys for 3 months now although I never paid anything through you guys. Please stop billing me for no reason, or this will end up in a law suit (since I am apparently far from being alone).

JD

Jorge David

03/02/21

5 out of 5

Pleased

I am very satisfied with the whole process. I needed this software and since I only use licensed products, I made contact with you. When I finished the need for this product, I made contact not to renew it unnecessarily. From the first email I sent, I was very well attended, I just have to thank and praise the professionalism.

S

Susan

03/02/21

5 out of 5

Fast and excellent Support!

Paddle delivered fast and excellent support. They gave me clear instructions to fix the problem I was having. I highly recommend them!

R

Rania

03/02/21

5 out of 5

Nice service

Nice service, nice customer service too.

BY

Burak Yenigün

03/02/21

5 out of 5

I work as a web developer who is a vendor.

I work as a web developer who make websites and who sells his own products since 4 years.I worked with several companies, 2Checkout, BlueSnap.I decided to work with Paddle at my latest project.Paddle saved me lots of extra expenses. I saved a lot money!In the same time Paddle has an incredible good support. Paddle replies every support request just in a few hours!They are very great, they supported me during the COVID period. Paddle is human, Paddle is real people, Paddle is not automated, ...

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LE

Lawrence Egun

03/01/21

5 out of 5

Got a debit for a resume subscription I…

Got a debit for a resume subscription I don't remember making. Paddle's Kino was so helpful in cancelling the subscription and initiating the refund.

DP

Donald Patterson

03/01/21

5 out of 5

Wonderful Customer Service

The communication was timely and extremely polite. I started by contacting the software company from which I purchased the software. Although I was able to get the activation code for the first installation, I did not receive an email with it and I had not copied it down. I could activate on up to three machines, but I didn't have a code to do so. I contacted PADDLE and they were super helpful. I had emails from them almost immediately, and at times I would not have expected. I had at least ...

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CU

Cristian Uibar

03/01/21

5 out of 5

Great and fast suppot

I purchased a few products via Paddle and we just required a refund for one of them and it was handled fast and with no questions asked. Really good support.

D

Denise

03/01/21

5 out of 5

Prompt Reply

When I contacted Paddle with a question that needed a prompt reply I was deeply appreciative that they got back to me within 24 hr. Very satisfied.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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