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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4171-4180 out of 5989

L

Lilly

03/27/21

5 out of 5

Excellent service

Excellent service, real quick and useful

CS

Carlos S

03/26/21

5 out of 5

Refund without any problems

My subscription renewed automatically unintended. The refund claim process was super easy through Kink Chatbot.

MM

Mrs Maureen Rowley

03/26/21

5 out of 5

Paddle were quick and very helpful in…

Paddle were quick and very helpful in organising a refund for software bought in error

KH

Katie Haywood

03/26/21

5 out of 5

Refund

Quick easy resolution of problem.

JB

Jelani Burrell

03/24/21

5 out of 5

Response was Prompt & Timely!

Response was Prompt & Timely! I appreciated the speed with which the AI deftly hanle my issue. 10/10 would work with again.

GW

Gemma Wilson

03/24/21

5 out of 5

Great company!

Helpful, easy to deal with. Great products when I used it but unfortunately cannot use anymore due to computer changes

MF

Matt Fax

03/23/21

5 out of 5

Turning a negative into a positve

I had a challenge with one of the companies that Paddle represents. When the third party did not reply my request for help, I asked Paddle for a refund. Paddle's response was almost immediate and they were so nice about it. I was so pleased. My money was returned no questions asked in a matter of days. Impressive

EB

Enache Bogdan

03/23/21

5 out of 5

hello

hello, in connection with that purchase of the program or what is it I want to tell you that I did not authorize that purchase, my 10 year old child walked with my phone and I think he bought that product by mistake, please return the money thank you

MZ

Maria Zachou

03/23/21

5 out of 5

Great customer service.

Date of experience: March 24, 2021

MZ

Maria Zachou

03/23/21

5 out of 5

Great customer service.

Date of experience: March 24, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].