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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Showing 4151-4160 out of 5989
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nickc
04/02/21
Very impressive service..
Very impressive service... I just purchased Speechelo, but after testing it, I found it not suitable for what I intend to use and so I email customer service asking for a refund.. I was amazed to receive a reply within minutes... very very surprised... and I was asked few simple questions about the purchase and then amazingly, I received an answer immediately saying I will receive a refund right away but I have to wait 5 days or so to show up on my visa account.. wow, very impressed with ...
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Klaus
04/01/21
Refund for wrong ordered software
successfully refunded my payment
JH
Joan Huntley
04/01/21
Fast response team
I recently needed very fast assistance to deal with a security threat on my computer. I needed help accessing my security software license. Paddle responded so fast that the malware never stood a chance :) Thank you Paddle!
RS
Richard Silaraks
03/31/21
Speedy Response + Excellent Services
I accidentally subscribe to Scriptelo while only intended to subscribe to just Speechelo PRO and asking for a refund which was promptly response right away. Excellent services indeed.
MM
M M
03/31/21
I wanted to know how to unsubscribe to…
I wanted to know how to unsubscribe to my paddle account. I have been assisted in a very professional and polite manner. My issue has been resolved quickly. I am very pleased with the assistance provided to me by the customer service.
SL
Siegfried Landsiedler
03/30/21
Outstandig Service
My English is not very good, but I'm very satisfied with the good customer-support. My problem with termination is solved.
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Wout
03/29/21
Great customer support!
Very quick and helpful response to my subscription question. Great customer support!
C
CC
03/29/21
Quick and easy hopefully my refund goes…
Quick and easy hopefully my refund goes through
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SR
03/29/21
Automatically renewed a single…
Automatically renewed a single subscription whilst having a multi device as well so needed to cancel & get a refund. It was processed easily & quickly. Top stuff.
HD
Hilary Dawe
03/29/21
Super fast response and solution
When I realised I had bought a subscription to CleanMyMac twice I contacted client services to ask for a refund for the account I had made by mistake. Within a very short period I received a reply to say they would look into it and then shortly after that, another email saying the credit had been made. Super service, thank you very much
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