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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4131-4140 out of 5989

NR

Natasha Rosenblatt

04/07/21

5 out of 5

Super helpful!

We were really excited to work with Planyway - it was really helpful in tracking progress and deliverables across many projects. However, our internal project organization changed so we stopped using this functionality. When it was time to renew we decided to save this cost and terminated our license, but due to a misunderstanding of time cutoff we missed the deadline by a few hours. I reached out to Planyway and they first checked to see if they could help to us use it more effectively- ...

Read more

D

Douglas

04/06/21

5 out of 5

I accidentally purchased PDF Expert 2…

I accidentally purchased PDF Expert 2 time and only one needed for one home computer. Refund was take care of immediately. Thank you,

K

Kieran

04/06/21

5 out of 5

Good product and great customer service.....

Used the product and was impressed with the software. More impressed with the speed of support - Problem raised, fixed and closed off in less than 24hrs. Having experienced the support from the "big guys" where I'm still waiting for an acknowledgment, not to mind a solution to my problem hats off to Paddle.com

J

Julia

04/06/21

5 out of 5

v helpful and fast

Date of experience: April 07, 2021

HV

Helen Veeren

04/06/21

5 out of 5

I made a mistake and paid twice for my…

I made a mistake and paid twice for my order. I explained what happened and the next day my money was refunded. I'm very happy with this company.

AP

Alex Podger

04/05/21

5 out of 5

Helpful Customer service

Helpful Customer service. Have been using the product for years and its excellent.

MM

MARIE malcz

04/05/21

5 out of 5

Useful and fast client service

I was very surprised by the rapidity this service treated my demand. It is not commonly I am very happy with this quality of services Congratulations 👏🏽

J

Jo

04/04/21

5 out of 5

Easy to use and great Service

Very organized software and easy to use. I wanted to watch Formula 1 over VPN but they blocked the NordVPN-Serves. So I had to cancel my subscription. Service was great and the refund was managed fast and easy.

NN

Ngàn Năm Cóc

04/04/21

5 out of 5

enthusiastic

enthusiastic, complete, accurate, reputable support

MK

Mr K Sutherland

04/04/21

5 out of 5

I was billed for a repeat subscription…

I was billed for a repeat subscription that I didn't remember subscribing to and never used. Kino sorted it for me very quickly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].