Streamline your billing process with Paddle.
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Paddle offers custom pricing plan
This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more
Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.
The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.
The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.
Clear, professional communication that consistently meets customer needs, building trust and satisfaction.
Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.
Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.
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Natasha Rosenblatt
04/07/21
Super helpful!
We were really excited to work with Planyway - it was really helpful in tracking progress and deliverables across many projects. However, our internal project organization changed so we stopped using this functionality. When it was time to renew we decided to save this cost and terminated our license, but due to a misunderstanding of time cutoff we missed the deadline by a few hours. I reached out to Planyway and they first checked to see if they could help to us use it more effectively- ...
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Douglas
04/06/21
I accidentally purchased PDF Expert 2…
I accidentally purchased PDF Expert 2 time and only one needed for one home computer. Refund was take care of immediately. Thank you,
K
Kieran
04/06/21
Good product and great customer service.....
Used the product and was impressed with the software. More impressed with the speed of support - Problem raised, fixed and closed off in less than 24hrs. Having experienced the support from the "big guys" where I'm still waiting for an acknowledgment, not to mind a solution to my problem hats off to Paddle.com
J
Julia
04/06/21
v helpful and fast
Date of experience: April 07, 2021
HV
Helen Veeren
04/06/21
I made a mistake and paid twice for my…
I made a mistake and paid twice for my order. I explained what happened and the next day my money was refunded. I'm very happy with this company.
AP
Alex Podger
04/05/21
Helpful Customer service
Helpful Customer service. Have been using the product for years and its excellent.
MM
MARIE malcz
04/05/21
Useful and fast client service
I was very surprised by the rapidity this service treated my demand. It is not commonly I am very happy with this quality of services Congratulations 👏🏽
J
Jo
04/04/21
Easy to use and great Service
Very organized software and easy to use. I wanted to watch Formula 1 over VPN but they blocked the NordVPN-Serves. So I had to cancel my subscription. Service was great and the refund was managed fast and easy.
NN
Ngàn Năm Cóc
04/04/21
enthusiastic
enthusiastic, complete, accurate, reputable support
MK
Mr K Sutherland
04/04/21
I was billed for a repeat subscription…
I was billed for a repeat subscription that I didn't remember subscribing to and never used. Kino sorted it for me very quickly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].