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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4101-4110 out of 5989

KT

Kim Trout

04/14/21

5 out of 5

Used this service to review a…MacClean X

Used this service to review a subscription I don’t need and cancelled. It worked perfectly.

CW

Christopher Woolham

04/14/21

5 out of 5

Superb…

Needed a refund for an unauthorised payment for a subscription. Was dealt with by a bot in seconds!!!

RB

Robyn Baxendale

04/14/21

5 out of 5

Speedy response with a positive outcome.

Date of experience: April 15, 2021

TS

trevor stevenson

04/14/21

5 out of 5

great customer service from paddle

Date of experience: April 15, 2021

ЮМ

Юра Мандарин

04/14/21

5 out of 5

quick help!!!!!!

Date of experience: April 15, 2021

CW

Christopher Woolham

04/14/21

5 out of 5

Superb…

Needed a refund for an unauthorised payment for a subscription. Was dealt with by a bot in seconds!!!

KT

Kim Trout

04/14/21

5 out of 5

Used this service to review a…MacClean X

Used this service to review a subscription I don’t need and cancelled. It worked perfectly.

V

Vanessa

04/14/21

5 out of 5

Easy Reverse, Great Customer Service

My subscription accidentally renewed. I was able to cancel and get a refund in about 2 minutes. Great experience!

H

HT

04/14/21

5 out of 5

Prompt resolution

Paddle rep Noel responded promptly & resolved my issue well.

ЮМ

Юра Мандарин

04/14/21

5 out of 5

quick help!!!!!!

Date of experience: April 15, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].