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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4081-4090 out of 5989

D

David

04/21/21

5 out of 5

renewal of Adguard

I made an error and my contacts with Paddle.com were excellent in their dealings.

G

Guja

04/21/21

5 out of 5

I got a fast reply on my question about…

I got a fast reply on my question about a debt that I could not recognize. Really good cooperation and very kind support team

BW

Binita Wilton

04/21/21

5 out of 5

Quick and precise with issuing my…

Quick and precise with issuing my refund, I created the perfect cv with them too.

AB

Alfred Bouter

04/20/21

5 out of 5

My concern was treated immediately and…

My concern was treated immediately and effectively.

DB

daz bird

04/19/21

5 out of 5

The paddlenet team were very…

The paddlenet team were very understanding and got the problem resolved quickly and politely

MM

Maria Maria

04/18/21

5 out of 5

Cocospy was not working properly on my…

Cocospy was not working properly on my target phone. So i requested a refund for it and then a day after i got my money back. It was fast and no hassle. Thank you -

C

Cal

04/18/21

5 out of 5

Seems like a great product

I could not use this product because I cannot turn off 2 factor authentication but I got a refund easily no issues

IA

India Armstrong

04/18/21

5 out of 5

Very reactive service

Very reactive service. I had a problem closing an account and opening a new one, and I got pertinent info within 24 hours and help in solving the problem.

P

PRUDhomme

04/18/21

5 out of 5

Very good feed back

Very good feed back. Thanks so much.

SC

Satisfied Customer

04/18/21

5 out of 5

Immediate Response and Great Customer Service

I received a timely response to my email that I had been mistakenly charged for a second subscription. A refund was issued immediately and I did not have to do any follow up on my initial request. I am very happy and satisfied with the quality of the customer service I received and how quickly the issue was resolved.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].