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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4071-4080 out of 5989

D

David

04/25/21

5 out of 5

Excellent customer service

Paddle is a billing firm for internet businesses, they bill you for the service you bought. They collect the money only. I was wrongly billed for a service I hadn't subscribed too. The paddle people responded rapidly to me and told me who changed me, and whom to contact to get a refund. They followed up to make sure the problem was resolved. Excellent customer service from them.

A

August “Gus” Baert

04/25/21

5 out of 5

Excellent program

This music program worked excellent to download music on to my iphone.

JJ

JOSE JUAN GONZÁLEZ WIC

04/25/21

5 out of 5

My laptop was very slowly

My laptop was very slowly. It didn't start, etc. There was many problems. I spended many hours to try it. I installed this program and I was able to work again very well. Thank you very much.

AY

AHMED Y

04/24/21

5 out of 5

Customer service and technical support…

Customer service and technical support deserve respect. Thank them for understanding customer requirements and working on solving problems with minimal time and cost.

MA

Mohamed Anushath

04/24/21

5 out of 5

Excellent Support

Excellent Support. Appreciate. 💐

M

Meester

04/24/21

5 out of 5

Ask for refund and it was promptly…

Ask for refund and it was promptly granted. No glitches.

R

Rob

04/23/21

5 out of 5

I had a fraudulent charge on my…

I had a fraudulent charge on my account. The agent was very responsive, gathered all relevant information and promptly investigated the situation; escalating it when he had to. My refund was processed in a timely manner and the overall customer experience was very positive.

WN

William Nelson Jr

04/23/21

5 out of 5

Needed a refund forgot to cancel due to…

Needed a refund forgot to cancel due to covid

NL

Nancy L

04/22/21

5 out of 5

This company cares about a person's…

This company cares about a person's situation, listens and replies timely.

MA

Matyáš Adam

04/22/21

5 out of 5

Perfect services

Perfect services! Recommend to all of you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].