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Paddle

Paddle Reviews in June 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 4061-4070 out of 5989

DM

Donald Macnamara

04/27/21

5 out of 5

Terrific experience with these folks

Terrific experience with these folks. Downloaded 123apps for use with Google classroom. Worked like a charm. Ended the class and no longer needed the subscription. Paddle made it super easy to cancel the subscription. I am quite happy to recommend 123apps / paddle.

AB

amanda brewer

04/27/21

5 out of 5

Great customer service

The representative has been really helpful and it's been an all around good experience!

MS

Mr Smith

04/26/21

5 out of 5

Wow-impressed!

Wow, managed to cancel my subscription and receive a full refund all using a virtual assistant - done in around three minutes!!

IC

Ismael Camara

04/26/21

5 out of 5

Awesome customer experience.

Date of experience: April 27, 2021

JE

Jane, Eco Dog Care

04/26/21

5 out of 5

Fast, Efficient & Pleasant

Fast, efficient and pleasant.

NH

nick hobson

04/26/21

5 out of 5

Brilliant service

Date of experience: April 27, 2021

A

alaron12

04/26/21

5 out of 5

So nice to wriye about a very positive experience.…

You can not find a warmer and more sincere group of humans than here. Although I received money back they treated me like royalty. I would go back anytime and wish all life experiences were this easy.

MJ

Martin Jensen

04/26/21

5 out of 5

I requested a refund for something that…

I requested a refund for something that i didn’t realised i had submitted to, the communication and assistance was perfect.

FJ

Felipe Jubert

04/25/21

5 out of 5

It was very easy to get a refund using…

It was very easy to get a refund using Paddle

JF

Julian Frias

04/25/21

5 out of 5

Very positive experience

Very positive experience! They were helpful and nice and solved my problem really quick! Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].